Q: The video editor is not working properly, are there any issues with chrome plugins that i may need to know of?

The editor completely ignores all uploaded videos when producing a video after choosing the story board. I have to exchange each clip manually from the stock videos given by the editor. Also after creating a second video preview stops working and the editor UI moves out of view and becomes very complicated to use for some reason , there are buttons that disappear, clips get replaced by a red square after trimming and even after presseing preview button several times nothing happens all i get is a loading screen. Trying to press render gives the same problem, it stays in 0% forever

arongkatzPLUSOct 17, 2024
Founder Team
Nitin_Quickads

Nitin_Quickads

Oct 18, 2024

A: Hello!

Please contact support@quickads.ai. This is not a place for detailed technical questions especially as we have finished our promotion and not active here.

From what you are describing though it does look like you have some chrome plugin installed that's intrerferring. Send screen recording to help us help you.

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