I like it a lot, only 1 thing makes me uncomfortable.
This application is really great. I like the interface, simple and to the point. Easy to understand for any new user or customer.
I give it 4 and not 5 because there is something I don't understand:
Why does the option to create a new organization appear in the organization section for my clients? After a customer clicks on it, they get to a landing page to convert them into a qwil customer.
I understand that this option is in the administrator panel. But as a customer?
The first welcome email with the help and tutorial links is acceptable. The verification emails have the company logo then let people know that the invitation is from my company, excellent.
Important:
I'm not saying and not claiming that the tool should be totally Whitelabel, but looking for new leads through my customers doesn't make me feel comfortable. I would pay more for such a great tool to make that little marketing campaign go away.
Laurent_QwilMessenger
May 9, 2024Hello
Thanks a lot for your feedback. We were in two minds but that came as a request as many clients of a company then ask if they can use qwil for their own business so it is a way to show that it is multi tenant (ie have more than one company in the same app). It is less about marketing to be fair as one has to be a business to have qwil. We may change the link where it is pointed at to make it clear.
One example is that some clients say “I don’t want to download an app just for x” but then realise they can be invited by another company or use it for their own business and then it suddenly makes sense. Docusign for example asks you if you want to create an account etc.
At least that is our vision - one app for multiple companies whether you are a staff or a client and soon the ability for b2b2c - ie inviting another business (who in turn can create their organisation).
Hope this helps on this point.
Laurent.