RankAtom Questions

By chanced i looked over my purchase and saw Appsumo's notification about a refund window for those affected by this tool (And TryHumanize) being abandoned by the developer. However, I did not get any notification from either the developers or Appsumo that the tools were being discontinued.
So the first I knew was by chance, where I saw on the product page that Appsumo had offered refunds.

The RankAtom website appears to be blank. Could you please confirm if this product is still operational?

Now it's working again for the moment but the "volume" (most important metric) aren't visible.

When will this be fixed?

i miss another We Got Your Back, i guess now i need to check each one of the product pages of the ones giving me issues to see if iget the offer next time

to early to ask for a friendly email reminder???

I know you guys are going around after months and saying that you had technical difficulties and the tool is now working.

The thing that I just dont understand is, you're saying the tool is working again now, but is it really? I logged in today after months, tried keyword research, when I click analyze keywords, nothing happens and my credits get taken. So I get no results but the credits are gone. I tried grid map, also not working. Both of the things have infinite loading bar but hours later no results.

So the way you fixed the tool is:
- Up until few weeks ago, the tool was completely dead and not working
- Now you update it so that it actually takes credits when you try to do keyword research, but you dont actually get anything because the tool doesnt work, just the credit consumption

So whats the point?