ibestrikerQ: Why my subaccounts can view my main super admin account dashboard?
When i create a subaccount to be given to others, the account can also my super admin account. So basically all new accounts can view my superadmin account dashboard. In fact, they can even delete my account. Can you resolve this issue?
Secondly, how do i embed the dashboard, analytic and report to my own website?
wade84
Dec 8, 2025A: Hi Ibestriker,
Thanks for reaching out :)
1. Sub-accounts cannot see your super admin dropdown when they log into their account, so they cannot delete it. But if you, as the Master Account holder, switch to their account using the super admin dropdown, you can still see the super admin dropdown. However, this is not visible if they log in from their end (i.e.: their personal log in details).
2. This is not currently a feature we offer. Can you explain a bit more about how this would work and what the use-case for it would be? If it's useful to our clients, we may consider adding this feature to our software in the future. :)
Verified purchaser
Thanks for your email but i tried login using subaccount details, then i went to "account" page, then i went to "Administrators" list, i can see who the superadmin is (which is myself). I even can delete the superadmin. This bug should be corrected soonest.
2. I would like to embed the dashboard and report into the client website, so that they can monitor the feedbacks received without login.
Thanks for the feedback. Unless you have gone through the White-Label process, you cannot create sub-accounts so it seems there's some confusion here. Please reach out to me here: support@ratemyservice.io so that I can assist you fully. ;)