I create videos in Spanish and needed an app that could intelligently trim and subtitle long videos for reels. Initially, I ran a test because the subtitles didn't match the narration. I contacted technical support three days ago, during the holiday season, and they responded in less than 24 hours and resolved the issue. Now the app subtitles videos perfectly in Spanish without altering the content. The support was excellent. I will continue testing the app and its other features. So far, the results are very good.