carajeshpabari108

Verified purchaser

Deals bought: 20Member since: Apr 2025
2 stars
2 stars
May 20, 2025

Not useful for Hindi Captioning

I liked the idea of getting 300 mins per month. But what use it will be of if the caption generation is very poor. You (or your team member) will end up spending a tonne of time correcting the same. At this stage (20th May 2025), the interface is not reacting promptly when you click on a wrong word for correction. It is ultimately slow in responding to clicks and commands. I would not like to continue the subscription because and would certainly ask for a refund.

But, given the list of features, it seems very tempting to get the deal. (Which, I did) but.......

I really want the team to be successful in giving what they promise, but I think the product should have come in more workable condition on the appsumo platform. All the best.

Editing the review as there is no option of reply to reply.

My RAM is 16 GB, Core i7 12th generation. I dont think it will be insufficient for the purpose.

Founder Team
Usama_reap

Usama_reap

Edited May 21, 2025

We apologize for the inconvenience and would love to have you give us a chance to fix these things.

We are adding improved Hindi language transcription with more accurate timestamps, which will be live in 2 days. For the interface, we are revamping the editor with an entirely new version, offering many more functions, faster interface, and even higher stability by 30th May. It will be much smoother and faster. The current editor's performance can vary based on your RAM, as video editors are compute intensive and in-browser video editing is even trickier with limited compute available.

Please feel free to reach out in the app chat or over email (hello@reap.video) so we can help you fix the specific issues. Over 10,000 of our users are happy with the product and it works fine for them. Your dedicated feedback and case can help us improve for Hindi users if you are flexible in reaching out and pointing out the cases. We are sorry this happened and are keen to hear feedback and evolve.

For launching on AppSumo, we are here to get early users who can help us improve the product with feedback. If everything would already be perfect in the app, the value of a lifetime deal would lose meaning for us to get early stage dedicated users. I hope you understand that.

EDIT: We are not pointing out your RAM is the issue. We are suggesting; bunch of issues are there for very reason we are revamping it to its core to address those challenges for every user who even have limited compute or RAM, and making a general remark that video editing is compute heavy process even non-browser based.

It would be great if you can reach out over email for us to be able to help address the challenges you have faced.

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