ReelCraft Questions

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Q: Coming back?

Looks like I missed your last run on AS. When are you coming back?

dctpsychPLUSMar 26, 2025
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Founder Team
Gaurav_ReelCraft

Gaurav_ReelCraft

Mar 27, 2025

A: Hey dctpsych,

We won't be back on AppSumo anytime soon. However, you can reach out to support@reelcraft.ai, and check if we can perhaps accommodate your request in case of a refund.

Regards,
Team ReelCraft

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Q: Just bought the deal, but I have a doubt

I recently purchased a Tier 4 subscription to use with my new YouTube channel. I have some pre-written story scripts, about 10-12 minutes long (12,000 characters), that I want to convert into videos using your tool.
I use the "Don't change my script" setting when entering the text, but the 4,000-character limit prevents me from entering the full script. Adding the remaining 8,000 characters scene by scene, if it's the only way possible, is tedious and not what I had in mind (I thought I would have concentrated my efforts on optimizing the video rather then entering the script!).
I’m wondering if your tool is intentionally designed to promote the creation of short-form videos, or if there’s an option to streamline the process for longer content—perhaps by stitching together multiple short videos?
Could you advise?

EnricofraPLUSEdited Mar 18, 2025
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Founder Team
Manas_ReelCraft

Manas_ReelCraft

Mar 18, 2025

A: Hi Enricofra
Thank you for reaching out and for your support! We understand that entering a long script in one go would be ideal. While the tool currently allows up to 4,000 characters per entry, due to the probabilistic nature of LLMs, some sentences may occasionally be missed. To ensure accuracy, we recommend entering around 2,500 characters at a time and then using the "Extend" button under the Story content type to continue adding the rest of your script.

We appreciate your patience and feedback as we continue improving the experience. If you need any further assistance, feel free to reach out to us at support@reelcraft—we're happy to help!

Best regards,

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Q: Why didn't you answer this question from March 13? Here it is:

Q: Why are you here again?

Hi,
from the reviews you get a bad opinion of your service, in addition to poor quality, long times, etc., but the worst is the failure to comply with the contract and the reduction of the value of the credits.
Your answers, even if they seek justifications, confirm the complaints of the buyers.
There are very qualified people here from all over the world, operators in the sector with decades of experience, what amazes me is the APPSUMO review (made with AI), which does not mention the problems.
I ask:
1. Why should one buy your offer after what happened in your previous LTD offers?
2. From your experiences, it is not easy to financially support LTD offers, why do you still do it?
3. What will be the relationship between you and the APPSUMO users who will buy your latest LTD offer?
Thank you

mancinelligfPLUSMar 16, 2025
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Founder Team
Manas_ReelCraft

Manas_ReelCraft

Mar 18, 2025

A: Hi Mancinelligf

Thank you for sharing your thoughts and concerns. We understand that LTD offers can be challenging, both for companies and users, and we appreciate the opportunity to clarify.

Why should one buy our offer after past LTD experiences?
We acknowledge that previous LTDs had challenges, and we've actively learned from user feedback. Our platform has improved significantly in terms of quality, speed, and features, largely due to the insights provided by early adopters. We remain committed to enhancing the experience for all users, including our LTD customers.

Why do we still run LTD offers despite the financial challenges?
LTD users provide valuable feedback and help shape the product early on. While sustaining an LTD financially is tough, the perspective gained from highly experienced users helps us improve and refine our offering. This feedback loop allows us to develop a stronger, more scalable product in the long run.

What will be the relationship between us and new APPSUMO users?
We see AppSumo users as part of our extended community. While LTDs come with limitations compared to traditional SaaS subscriptions, we are committed to providing value to our users and supporting them as best we can. We will continue to address concerns, provide updates, and ensure that those who invest in our product receive a functional and evolving tool.

Additionally, we continuously improve the product and add new features for existing users. Some newer external AI models come with additional costs, but we are actively working on solutions to mitigate this. We are also developing our own improved AI model to provide even better results for all users.

We truly appreciate the scrutiny and engagement from experienced professionals like yourself. It pushes us to do better, and we welcome constructive feedback as we continue to grow.

Best Regards

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Q: Half of prompt taken into account

Hello,

Do we have an idea of when the bug driving to half of the prompt taken into account will be resolved ?
For example, will it be this year ?

cloudbeansPLUSMar 14, 2025
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Founder Team
Mitthra_ReelCraft

Mitthra_ReelCraft

Mar 17, 2025

A: At times, ChatGPT does not fully process the entire prompt, which can lead to incomplete results. To address this, we’re actively exploring alternative models, including LLaMA instead of ChatGPT, and our team is also experimenting with DeepSeek to improve prompt processing.

We’re committed to finding a solution and expect to have this issue resolved within a month. We appreciate your patience as we work on making the experience better.

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Q: API for AI Automation like Make.com/N8n

Hi, Is API for make.com available for all plans or just for enterprise?

shyam2084PLUSMar 13, 2025
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Founder Team
Manas_ReelCraft

Manas_ReelCraft

Mar 18, 2025

A: Thank you for your interest! APIs are currently on our roadmap, but it is not yet available. We’re actively working on expanding our integrations, and we’ll share updates once it’s ready.

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