A: Hi!

Thanks so much for the kind words, we really appreciate the feedback on the UI! 😊

Yes, human handoff is definitely possible. You can integrate Release0 with platforms like Zendesk or Chatwoot to smoothly transfer the conversation from your AI chatbot to a live support agent or create a ticket.

We support both via native integration blocks in the editor:
Zendesk Integration Block: https://docs.release0.com/editor/blocks/integrations/zendesk
Chatwoot Integration Block: https://docs.release0.com/editor/blocks/integrations/chatwoot

This allows you to automate first-level queries with AI and escalate to human support whenever needed.

Also, if you have specific feature ideas, you’re welcome to submit or upvote them here:
👉 https://release0.com/feature-request