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Q: Now That You're With Events.com - Will We Still Be Able To White-Label W Tier 2?

Hi Hoyin/Remo Team,

Congratulations on joining the Events.com team —I wish you all the best:) I do hope we are still 'looked after' as early adopters.

With this exciting update, I was wondering:

Will the white-label add-on for Tier 2, which I purchased before your most recent AS appearance, still be available as an option?

When you mention changes to the platform's look and feel, will the overall concept remain the same, maintaining that 'in-person' experience in an online setting?

I am looking forward to hearing from you. Thank you.

PhillySaaSAddictJan 8, 2025
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Founder Team
Hoyin_Remo

Hoyin_Remo

Jan 13, 2025

A: Hi Sumoling,

Yes, there is no impact on Appsumo customers, the LTDs or the available add-ons for purchase. Please watch the recording of the webinar I hosted where I converted everything related to the Events.com Acquisition.

https://vimeo.com/1046272582?share=copy#t=0

Thanks,
Hoyin

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Q: When will you have another sale?

Your deal on Appsumo ended too early.

TripleveePLUSDec 9, 2024
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Founder Team
Hoyin_Remo

Hoyin_Remo

Dec 11, 2024

A: Hi Sumo-Ling,

Thank you for your question.

With regard to your query, this was our last AppSumo deal and we do not intend to offer subscriptions on AppSumo in the near future.

Best,
Hoyin.

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Q: Custom Floor Plan Templates + Live Broadcasting + Excitement for Tier 4 Account = Empowered Spiritual Entrepreneur!

I'm excited & really looking forward to playing with my Tier 4 account & making money as I have fun exploring it. My request is for the Custom Floor Plan Feature, would love to have 3 basic custom floor plan templates that the Tier 4 account holders would be able to simply swap out the background/floor plane image to be able to customize our own & inspire other account holders from lower tiers, to ascend to the higher tiers, in order to take advantage of these custom designs that are so easy to personalize & brand. This will save us a lot of time & make it easier, more accessible, for anyone to customize new realms within the Remo virtual world, driving more interest to it.

For the Live Broadcasting, can we add our own custom live streaming feed?

Lastly, maybe add 2 more "Always Open" Offices to Tier 4? It will help us promote you more.

9alacticoPLUSDec 6, 2024
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Founder Team
Hoyin_Remo

Hoyin_Remo

Dec 7, 2024

A: Hi there,

Thank you for your feedback. We will not be adding more office spaces as it is not viable for us to sustain at this price point. If you are interested in virtual office spaces more, you can email success@remo.co and we can explore how best we can move you to a virtual office plan with the occasional upgrades for larger events. Don't worry, you will still get the best deal.

As for custom floor plans, you are comparing this to traditional background images and missing the design process involved. However, your feedback has given me an idea that I do want to try out and explore with my team. I will let you know if the workaround can be implemented.

Appreciate your love and support towards the platform! This was our last campaign on Appsumo so anyone joining us got the best deal possible as we now look to grow with the community we have.

Best,
Hoyin

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Q: Upgrade

I have already purchased Tier 3 in the current campaign and my first impressions are positive. I am therefore considering upgrading to Tier 4 treating it as an investment for the future.

However, I have questions:
- is the platform technically prepared for events with up to 700 participants?
- will the Tier 4 package get future updates to the AI options you are currently working on?
- the plan for future months outlined in the Roadmap looks modest. There are only a few points on it. What is the reason for this with a team of almost 20 people?
- is it possible to upload material such as pdf files, images or video links to the platform to be used during the meeting? Will users have any storage for their files?
- How does AI matchmaking work, is the matching based on the information provided at registration?

SebastianKPLUSDec 5, 2024
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Founder Team
Hoyin_Remo

Hoyin_Remo

Dec 6, 2024

A: Hi Sebastian,

Thank you for the questions.

1. Yes, we hosted a 3000 member event in October. So the platform is capable of handling much higher numbers.
2. Yes, all updates to the AI-matchmaking service will be available to you.
3. We have 3 full time developers working on the roadmap. The individual items within the overall project (for example, AI tools) has a lot more work.
4. No. However, you can upload PDFs, embed files on the miro whiteboard or use the content banners to link a storage drive for guests to visit and download info.
5. Yes, the info you provide around your objectives and the skills you bring coupled with optional inputs like your LinkedIn profile and company website are all taken into account to match you with the best individuals within the event.

Thanks,
Hoyin

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Q: What is Custom branding?

What is Custom branding?

redagentsPLUSDec 4, 2024
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Founder Team
Hoyin_Remo

Hoyin_Remo

Dec 4, 2024

A: Hi Sumo-ling,

Check out our detailed help page to learn more about custom branding:

https://help.remo.co/en/support/solutions/articles/63000250350-what-can-i-do-with-remo-white-label-custom-event-branding-

Thanks to all the feedback received from Sumolings, we’ve made some major improvements to our Custom Branding capabilities since our last time on AppSumo. Now, with Custom Branding, you can:

- Set up a custom domain (so all your events will be hosted on your own subdomain)
- Personalize your sender email address
- Disable the Remo chat support widget
- Brand your sign in page for guests
- Removed the Remo-branded loading indicator
- Event Discovery section (list of other events) will only show your own events
- Removed/replaced all instances of Remo branding (including the loading indicator, Remo account links, “Remo” text)

Best,
Hoyin!

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