mariusursacheQ: Recovering LTD
Hey Farhan, I have emailed you on the support email, via contact form on the website, and also as a reply to an older support thread - I am trying to recover my LTD because I lost access to my previous email. Sent you the proof of purchase (more than one week ago) and still waiting for a reply. Thank you!
ReoonSupport
Sep 2, 2026A: Hi,
Thanks for the query. This week we have solved a few cases like that. Sometimes we sent an email to the original email first and wait for a few days to check if we get any response from there (as a security measure). This might be the case for your request. Please check your inbox (including the spam folder) if we had sent you any email asking for any additional information. If everything is correct, we will surely help you to get your account back.
If you still do not get any response within the next 2 days, please let us know here and also include the first 4 characters of your email, so that we can identify your account.
Have a great day.
Thanks.