Q: I want to buy 3 codes with a coupon
Hi, I’ve been trying to buy 3 codes for the last 3 hours using my Mastercard, but I keep receiving this error: “There was a problem processing the Stripe transaction.”
I also want to use a 10% discount coupon, which reduces the total price from $177 to $159.30.
I’m trying to contact AppSumo support, but the live chat is currently not available.
Could you please help me complete the purchase or tell me what I can do to resolve this payment issue?
Thank you.
Markus_replient.ai
May 15, 2026A: Hi there, unfortunately the product is sold directly via AppSumo, so we cannot help here. Please try to contact AppSumo Support for this or try another Payment method.
Hope you make it work! If you have any product related questions, I'm here to help!
Best regards, Markus