Q: Is there a switch to start and stop the process?
Hello Markus,
1)
connecting to Facebook makes it possible to connect to Instagram. Since we would like to only reply to comments on Instagram, would it be possible to choose which channel to activate?
2)
Is it easy to decide when the comments will be replied to? Is there a way to stop the automatic reply process for some time and then restart it?
Let's say we would normally reply ourselves, but only activate replient on holidays and weekends?
3)
There will be comments we would like to reply manually to. Can we decide which ones to reply manually or automatically to?
Best regards

Markus_replient.ai
Sep 1, 2025A: Hi there!
1) yes, you can only connect your IG account as well. In the onboarding just click "Instagram" and you will be redirected to Meta where you can manage the acces (we always advise to grant all access including Facebook) - you can always decide later what you want to connect.
2) yes, you can turn automations on and off with just one click :)
3) yes, you can decide which comments you want AI to moderate via Tags. You can setup automations based on different tags (for example: Tag is "buying interest" -> auto AI reply)
Best regards, Markus