Q: Maximum actions per day function and once per user trigger
Hi, I have two questions.
I wanted to ask if there is a setting for the maximum number of comments per day or per post, and if there are known problems that an automation runs several times for one person despite the setting "automation only once per user".
In my case this does not work and people provoke these automated replies sometimes 50 times under one post.

Markus_replient.ai
Aug 13, 2025A: Hi Cedric!
Thanks for your question.
Correct, the setting "automation only once per user" should help to trigger an automation only once.
This should already work as intended - if you encounter issues in a specific use case, please reach out via the live chat in your dashboard so we can investigate further. We are here to help. :-)
Thanks & all the best
Markus