Q: How do you contact a real person on the support team?

I clicked on Chat support and got a very poorly trained AI bot. I do not see any way of contacting a real person.

geminisummeryPLUSAug 28, 2024
Founder Team
Rad_Four_Dots

Rad_Four_Dots

May 19, 2025

A: Now it's smarter :) It solves 70% of day to day support questions 🙂
Sorry for the inconvenience. We had tremendous challenges with our support team, but now it's all sorted. Please let us know how we can help - preferably on chat, but email works as well.

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Posted: May 19, 2025

In the 9 months since I purchased this app, I have reached out at least 3 times. With no response to date. It appears to me only when you're live on AppSumo that we can expect to get any type of response.