Rhym - Plus Exclusive Questions

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AppMeisterAppMeister
AppMeister
Edited Mar 16, 2026
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Q: Website is down - What's going on?

This seems to be a recurring problem and it's aggravating.
https://prnt.sc/_KxyTCUoK34n

Founder Team
GauravW_Rhym

GauravW_Rhym

Mar 16, 2026

A: Hi AppMeister
I completely understand how frustrating that is, and we've double-checked our end, and our servers are fully up and running, so it looks like this isn't a general website outage but rather something specific causing the issue. We take this very seriously and want to get to the bottom of it for you right away! Could you please shoot a quick note to [email protected]? That will allow...

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pivotandprosperpivotandprosper
pivotandprosperPLUS
Feb 3, 2026
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Q: Punch Card Template

Are you guys planning on doing a punch card template for loyalty and rewards programs? I tried to access the roadmap to add the idea, but can't log in for some reason.

Founder Team
GauravW_Rhym

GauravW_Rhym

Feb 4, 2026

A: Hello! Thanks for reaching out.

A Punch Card template is not currently available in our library, but we are constantly adding new features. Please use our updated roadmap link to submit your idea: https://roadmap.rhym.io/.

Rest assured, our team will actively assist you at every step to help you launch your game.

If you need any assistance with the setup or have any further questions, please...

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AniketArenjaAniketArenja
AniketArenjaPLUS
Jul 17, 2025
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Q: The website is down. What´s going on now?

Founder Team
GauravW_Rhym

GauravW_Rhym

Dec 12, 2025

A: Sorry for the inconvenience, Aniket. Our website has been up and running and wasn’t down during that period. You can access Rhym anytime using any of these links:
https://rhym.io/
https://www.rhym.io/
https://play.rhym.io/
I also noticed your message was from July, it came in after our AppSumo deal ended, so we missed it at the time. Apologies for the delayed response, and thank you for your...

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sorie.kabbasorie.kabba
sorie.kabbaPLUS
Jul 5, 2025
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Q: It seems the site is down. Can you please check and rectify?

Founder Team
GauravW_Rhym

GauravW_Rhym

Dec 12, 2025

A: Sorry for the inconvenience, sorie.kabba. Our website has been up and running and wasn’t down during that period. You can access Rhym anytime using any of these links:
https://rhym.io/
https://www.rhym.io/
https://play.rhym.io/
I also noticed your message was from July, it came in after our AppSumo deal ended, so we missed it at the time. Apologies for the delayed response, and thank you for...

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SAWpresentsSAWpresents
SAWpresentsPLUS
Jun 27, 2025
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Q: Custom brand kit???

What does "Custom brand kit" mean?

Do you have a white label feature where the login page has my brand?

Founder Team
GauravW_Rhym

GauravW_Rhym

Jul 1, 2025

A: Hi,

Thanks for your query.

Brand Kit is a way for brands and agencies to add their visual identity (color palette, logos, etc.) and keep them readily available while designing campaigns. This feature is available from Tier 3 onwards.

Regarding white labeling, please reach us at [email protected]

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