I bought a Lifetime Roform license several years ago. When it suddenly stopped working after a very short period of time, Roboform customer support said they would not honor my “lifetime” purchase because they had gone to a new format, and instead I would be required to purchase it on an annual basis. They offered me a free year of Roboform, the cost of which was far less than I had paid for my “lifetime” license. \u000a\u000aDefinitely would not recommend this company.

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I bought a Lifetime Roform license several years ago.  When it suddenly stopped working after a very short period of time, Roboform customer support said they would not honor my “lifetime” purchase because they had gone to a new format, and instead I would be required to purchase it on an annual basis.  They offered me a free year of Roboform, the cost of which was far less than I had paid for my “lifetime” license. \u000a\u000aDefinitely would not recommend this company.

Kaitlin_RoboForm · Answer

Hi there \u002D While previously purchased/older RoboForm Pro licenses are not subject to free major upgrades, they can still be used indefinitely. With the move towards a subscription\u002Dbased model for RoboForm Everywhere, we are better able to compete within the existing market, providing our users with a quality product filled with the key features they want and need. \u000a\u000aThis deal is for Lifetime RoboForm for Business licenses (normally a time\u002Dlimited subscription), which adds to the value of the offer.

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