schnitzel

Verified purchaser

Deals bought: 220Member since: Nov 2011
3 stars
3 stars
Jul 17, 2018

Awkward and unintuitive

I know RoboForm since forever and it was clear as day to me that the oldest and (at least I thought so) most-respected solution would offer some great things. The description also read stuff I didn't know from my password manager (I use - and warmly recommend - Safe In Cloud). So I bought RF even though I wouldn't really _need_ it right now.
But if it's great I'd be willing to make the switch.
Well, it's not (that) great.
Like I said I use Safe In Cloud. SIC has a nice, clean interface. You can easily find your cards, enter license keys and a lot more. With tags you also can have some kind of folder structure if you like to. It's clean, easy and the browser extension works. SIC does not have autofill for forms and stuff like that. It's really only a Password Manager, while RF has more features.
But RF is not in the slightest intuitive. It's hard to manage my entries in the windows application, clunky to say the least.
Haven't found an import feature for bookmarks or passwords stored elsewhere so far. Maybe it exists, but a rule of thumb for good user experience is "dont' make me think". And I have to think (and click) a lot when using RF.
If I want to save a bookmark, I have to visit the site, then click the RF extension, chose the bookmark function and edit the description (since RF so far hasn't got it right).
I will be playing around with it some more and I will also keep it - but mostly if one of my brothers may need a Password Manager. So far I'll stick to SIC; if RF has some nice features that I missed so far (again: don't make me think - otherwise I'll regret using it) maybe it will become my #1 pswd mngr, but so far it won't substitute what I already got.

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