On my side, a few unwanted changes removing most of the features I really liked and needed (like being able to pick a monitoring server in France, or send an alert when a site is not longer protected by a 403 (not the right ip). I have the max tier (not exactly cheap!) and I am very disappointed by these changes.
Yes, same - im on Tier 6 and can't use the features - the API has simply stopped working for the past 3 days with 500 Internal Server Error, they don't reply to e-mails or tickets. Now actively looking for an alternate solution, perhaps a list needs to be compiled of options. Would be different if they would at least respond and let us know what is going on instead of causing downtime for everyone
To be fair, they did start answering my questions today. Not fully, though—mostly, ‘that’s how Robotalp works now.’ I’m hoping their next replies will be more helpful. I reached out through their support page. I also have Tethered from AppSumo, so I’ll make sure not to rely on a single uptime service again. If one goes down, the other will be there to pick up the slack.
At least you got a response. Odd that their status page says all is operational and specifically that the API is functional - though it’s down 4 days so far. You’re right, definitely can’t rely on a service like this solely with zero communication and causes businesses relying on it to be down as a result. Such a shame, had potential, won’t be taken seriously now when the reviews start hitting.
@zane Things are moving in the right direction! They’re fixing a few things that basic users like me were missing. Some features are still absent, but I’m optimistic. According to the Robotalp team, the new API documentation is now available here: https://docs.robotalp.com/api/
Yes, things are getting better - looks like they got a bit overwhelmed with the upgrade, which happens. The API docs were very helpful after things got back on track and communication is happening again. A few small bugs but hopefully it’s smooth sailing from here.
Is this project still being developed? For several months, there have been no updates from you, no new features or monitors have appeared, and there are no changes on the roadmap. Additionally, I haven't received a response to the email with a similar inquiry that I sent some time ago.
Often during DOS attacks the database will OOM and disconnect. To catch this you have to bypass any caching tool to see if the database has disconnected. I don’t see this in your feature list. Did I miss it?
Founder Team
Berika_Robotalp
Mar 14, 2025
A: Hi kenneth055,
Yes! Robotalp's cache-busting feature is available in both Uptime Monitoring and Keyword Monitoring. You can enable this option within the monitor settings.
If you have any other questions, feel free to ask!
If this isn’t in your feature set description, you should add it. Many sites disconnect from database and it’s not caught until someone tries to purchase a product, and the checkout process is not cached and has to communicate with the database. This costs website owners $$$. Just a suggestion that might help you sell more product.
Q: Any plans to come back this year? I want to upgrade!!
Share Robotalp
Q: Am I the only one to have MANY issues with their new monitoring system (v4)?
Most of my robots are down. Hope they will fix these issues very quickly.
Share Robotalp
Verified purchaser
Likewise, the API has not worked for days too and there is no response when contacting them to get any info at all.
I would of thought that a company that focuses on Uptime would be Up, but being down for days and not replying seems a little ridiculous.
On my side, a few unwanted changes removing most of the features I really liked and needed (like being able to pick a monitoring server in France, or send an alert when a site is not longer protected by a 403 (not the right ip). I have the max tier (not exactly cheap!) and I am very disappointed by these changes.
Verified purchaser
Yes, same - im on Tier 6 and can't use the features - the API has simply stopped working for the past 3 days with 500 Internal Server Error, they don't reply to e-mails or tickets. Now actively looking for an alternate solution, perhaps a list needs to be compiled of options. Would be different if they would at least respond and let us know what is going on instead of causing downtime for everyone
To be fair, they did start answering my questions today. Not fully, though—mostly, ‘that’s how Robotalp works now.’ I’m hoping their next replies will be more helpful. I reached out through their support page. I also have Tethered from AppSumo, so I’ll make sure not to rely on a single uptime service again. If one goes down, the other will be there to pick up the slack.
Verified purchaser
At least you got a response. Odd that their status page says all is operational and specifically that the API is functional - though it’s down 4 days so far. You’re right, definitely can’t rely on a service like this solely with zero communication and causes businesses relying on it to be down as a result. Such a shame, had potential, won’t be taken seriously now when the reviews start hitting.
@zane Things are moving in the right direction! They’re fixing a few things that basic users like me were missing. Some features are still absent, but I’m optimistic. According to the Robotalp team, the new API documentation is now available here: https://docs.robotalp.com/api/
Verified purchaser
Yes, things are getting better - looks like they got a bit overwhelmed with the upgrade, which happens. The API docs were very helpful after things got back on track and communication is happening again. A few small bugs but hopefully it’s smooth sailing from here.
Q: What is the status?
Is this project still being developed? For several months, there have been no updates from you, no new features or monitors have appeared, and there are no changes on the roadmap. Additionally, I haven't received a response to the email with a similar inquiry that I sent some time ago.
Share Robotalp
Q: coming back to AppSumo ?
is this coming back?
Share Robotalp
Q: Do you have a cache buster monitor feature?
Often during DOS attacks the database will OOM and disconnect. To catch this you have to bypass any caching tool to see if the database has disconnected. I don’t see this in your feature list. Did I miss it?
Berika_Robotalp
Mar 14, 2025A: Hi kenneth055,
Yes! Robotalp's cache-busting feature is available in both Uptime Monitoring and Keyword Monitoring. You can enable this option within the monitor settings.
If you have any other questions, feel free to ask!
Share Robotalp
If this isn’t in your feature set description, you should add it. Many sites disconnect from database and it’s not caught until someone tries to purchase a product, and the checkout process is not cached and has to communicate with the database. This costs website owners $$$. Just a suggestion that might help you sell more product.