Rocketbots

Manage all your customer chats in one versatile tool

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Fifteen years ago, business owners didn’t have to worry about fielding questions from a ton of different platforms—all they had to worry about was forwarding calls to their Motorola Razr. (Wow, so sleek.)

Today, we’re expected to respond to messages sent via Facebook Messenger, Twitter DM, WhatsApp, and a slew of others.

And while this messaging madness may have you contemplating why you ever decided to run a business, help is here.

Meet Rocketbots, your automated message command center.

TL;DR

too long didn't read
Manage all your messenger chats in one platform and create unified customer profiles for better segmentation
Let AI send Smart Replies that accelerate your conversations and automate your FAQs
Use triggers and rules to build guided experiences, collect data, assign customers to agent, automate follow-ups, and more
Best for: Marketing agencies, social media managers, and outsourced customer service providers

Overview

Rocketbots is the first and only chat automation platform for all your messaging apps, making it easier than ever to connect with customers.

You’re tired of toggling between tabs. Well, Rocketbots hears you loud and clear.

With Rocketbots, you can manage and respond to all customer chat conversations in one place, regardless of your customer’s choice in platform (Facebook, Whatsapp, Wechat, etc.).

Rocketbots will create contacts for every user that you chat with so that you have unified customer profiles and better segmentation.

And if you’ve built chatbots using Dialogflow, today is your lucky day. Rocketbots' native Dialogflow integration allows you to connect to all messaging apps with just one click, features human-bot handoff, and much more.

Lifetime Access to Rocketbots

Rocketbots has first of its kind "self-learning AI" that helps you respond to and automate chats.

This self-learning AI powers the Smart Replies feature, which accelerates your conversations by putting the right answers one click away.

Once the AI has built up enough confidence, it can completely automate your FAQs.

There is no setup required because the AI learns directly from your responses. (It’s like training someone who actually listens when you speak.)

Plus, Smart Replies is available in 15+ languages!

Lifetime Access to Rocketbots

“Select the boxes with a street sign to prove you’re human.”

Rocketbots has its own version of this for contact onboarding and they’re called surveys.

By creating a couple of questions for your customers to answer before they go through the pipeline, you can fully automate the qualification process of a lead, or assign the ticket to the right support agent.

Lifetime Access to Rocketbots

With triggers and rules, you can build guided experiences, collect data, and follow up on conversations that have been missed or ignored.

Rocketbot’s automated triggers serve as a Zapier on steroids for your messaging apps.

You can assign customers to agents based on survey responses, send onboarding messages, or automate follow-ups.

Just like The Notorious B.I.G. once said, “sky’s the limit.”

Lifetime Access to Rocketbots

Got a message you want to shout from the chattops?

Use Rocketbots’ Broadcast feature, which lets you send targeted messages directly to your customers' messaging apps.

You can add rich media to your messages, schedule delivery, target users on a granular level, and make your messages recurring.

These campaigns make it easy to inform your audience of new products, services, features, or news and will promote engagement.

Lifetime Access to Rocketbots

Not seen anywhere else, Rocketbots allows Artificial Intelligence and human agents to work together in a seamless environment on a message by message level.

There’s no complex flow building required to benefit from this AI — just connect your channels and start chatting.

Free alternatives help companies to engage their audience on Live Chat or a single Facebook page.

Rocketbots allows companies to across all those spaces and more.

Lifetime Access to Rocketbots

Messaging with customers is unavoidable.

But what is avoidable is answering repetitive questions or being on a ton of different platforms.

Handle all your chats within one, time-saving platform.

Get lifetime access to Rocketbots now!

P.S. Learn how to use Rocketbots like a pro by catching our training webinar replay here: Webinar Replay!

Questions
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Questions & Reviews

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Showing 5 of 197 questions

Q: When I open the website it open Rocket.

io
and this already sold out

can we purchase rocket.io in app sumo ? I can not find it

utomoPLUSApr 13, 2022
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Q: I stacked the deal but I can't see the webinar...

I liked it when it used to be on YT. why switch it to WN?

Also the GDPR and privacy and asking for a signup again in the browser are a real concern. Altho I stacked the deal I may cancel it if such concerns are skirted

PatLePLUSJun 29, 2019
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Founder Team
Jaro_Rocketbots

Jaro_Rocketbots

May 15, 2024

A: Hello thanks for the questions

Unfortunately, we cannot control where the webinar is available, that is something you'll need to discuss with the AppSumo team.

Since we've done the AppSumo we've updated regarding GDPR. You can read about our GDPR compliance here: https://rocketbots.io/gdpr-and-data-privacy/

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Q: Yesterday I had a problem with my credit card and I couldn't buy this amazing extension.

Is there a chance I can still buy it here?

JuanJun 29, 2019
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Q: 1.

considering there is no cookie consent: Where is your company located/registered?
2. Where can i read about how you treat SafeHarbour and GDPR?
3. Number 2 is even more relevant as I read in your terms about I, the customer am liable to ensure that my customers comply to your „generously“ crafted usage of any data from (and my customers)

I LOVE your offer but to be honest: Being located in europe I fear to face hundreds of lawsuits just from your terms as none of my customers feel being protected at least by the minimum requirements (related to law and regulations).

I hope you can explain or refer to your public safe harbour agreement and GDPR commitment - and explain how this fits to your terms.

nl8Jun 10, 2019
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Founder Team
Jerry_S

Jerry_S

May 14, 2024

A: Hello guys 👋

That is a hard question to answer! We are based in Hong Kong, so we don't ask for cookies concent.

Our product does follow GDPR compliance requirements and allows you to remain compliant, as long you use it correctly (ask for cookies concent, etc.)

We take data privacy and security very seriously, and we have dedicated pages where you can find more in detail our operation standards:

https://rocketbots.io/security/
https://rocketbots.io/terms-and-conditions/

But please remember that when you receive a message through an app (like Line or Wechat) they also might store your customers' chat/data, and we can't guarantee their privacy standards.

Hope this solves your question! Otherwise please follow up!!

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Q: What's the difference in Rocketbot and Quaribot?

Are they both chat bots? Is Rocket able to integrate multiple chats is that the main differentiator? Thanks!

727398102237426a8885d3f73a81b8dfJun 28, 2019
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Founder Team
Jaro_Rocketbots

Jaro_Rocketbots

May 15, 2024

A: There is quite a difference.

Quiriobot is a bot builder.

Rocketbots is a CRM for messaging app business accounts with some chat automation features.

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