Clearly customers are not a priority as stated in their | Run The World

Run The World

Q: Clearly customers are not a priority as stated in their website: “ As a bootstrapped company, our only loyalty is to the customers we serve.

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They won’t even make a good faith effort to continue a legacy service for adopters.
Appsumo however has been pretty good about refunding products that get acquired and forget about us. Maybe they will assist in this case.

themguptasAug 18, 2023

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Pump and Dump!!! Sold LTD deals and then charged 299 directly and no longer honour LTD when sold the company.
I emailed both EventMobi and Run the World and they both gave similar replies. — This is the reply from Run the World 👇 — Hello, All Run The World accounts, including those purchased through AppSumo, will be available until September 2, 2023, at which point the platform will be discontinued. More information on your AppSumo lifetime deal can be found on their Help site: https://help.appsumo.com/article/34-what-is-a-lifetime-deal. If you have additional questions related to your AppSumo purchase, we recommend getting in touch with their team for further assistance. While Run The World account holders will not be automatically moved to EventMobi, EventMobi is offering a 50% discount to anyone from Run The World who would like to move to EventMobi. You can learn more at the Eventmobi webinar : https://go.eventmobi.com/en-webinar-rtw or by reaching out to their team: support@eventmobi.com Here is a link to the acquisition FAQ page.: https://www.eventmobi.com/run-the-world-faq/ Run The World Support Team Run The World https://www.runtheworld.today/ — Runtheworld has no intentions of grandfathering Appsumo customers into their acquisition by EventMobi (despite the fact that many of the Appsumo customers have paid Runtheworld hundreds of dollars for their base product and for their upgrades). EventMobi does not wish to grandfather Appsumo customers either. They only are offering a 50 % discount on their pricing (pricing is hidden) for Runtheworld-Appsumo customers —
Interesting how "proud" of the acquisition the CEO is. I'm sure she's making out well while hosing those of us who joined early and helped make the company valuable for the acquisition. Many of us paid an additional $299 directly to Run The World to have unlimited sessions. There appears to be no mention about the unlimited deals or the AppSumo deals in their FAQ/email. Anybody aware of any legal action that can be taken?
Just today got email that they got acquired. Looks like all old purchasers will no longer have access to this software. It was not even two years.

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