Run The World

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RoFaRoFaPLUS
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Member since: Dec 2019Deals bought: 223
5 stars
5 stars
Posted: Aug 25, 2021

Promising video conferencing tool - but neets still lot of improvement

First of all, this deal is awesome! Anyone who plans do use video as a communication means needs to buy this! No matter, if you plan to use it as a substitute for Zoom, Skype or Teams.

The whole video platform is already pretty good and the guys at RTW do a lot of good marketing. Onboarding is well made to and you get the ideas and the whole functionality quite quickly.

The only thing RTW has not really figured out yet is the whole branding thing. Of course, if you use it for your own audience/business, you need much stronger branding options. This does not mean only having a logo replaced for a couple of hundred bucks, but having the whole branding package, like:
- CNAME (instead of just renaming the room number),
- different profiles/templates you can apply globally (not just manually for every event you plan),
- labels and everything else an attendee or a guest speakers can see (texts, labels, titles, etc.) need to be changeable or at least already-translated by RTW into different languages
- emails for contact and help need to be adjusted to branding too. If you have a foreign community not speaking english, what does it help to get with RTW in contact...? You no not speak all languages. Thus, there must be the option to relay all support questions/emails to an email of the organizer!

So, while the video platform and the features are fantastic, there is still a lot of work to do for RTW to make it a really useful tool for users, especially for small business / startups. I hope you can incorporate my suggestions (I posted them on your roadmap board) asap. Anyway, I love what you have done so far and looking forward...

Cheers, Ro

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