Satellitor

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Member since: Oct 2023Deals bought: 15
1 stars
1 stars
Posted: Sep 6, 2024

Lack of Professionalism and Unkept Promises

I want to express my deep disappointment with the Satellitor app. For over two months now, I have encountered a major issue with the blog posts feature, which simply no longer works. I have contacted support multiple times, asking them to resolve the problem, but nothing has been done.

At first, they assured me they would take care of the issue quickly. However, after weeks of empty promises and no concrete actions, there has been no improvement whatsoever. To make matters worse, they are now completely ignoring my messages! This attitude is extremely frustrating and shows a clear lack of professionalism.

It's unacceptable for a company not to honor its commitments to paying customers, especially when dealing with a broken product. Unfortunately, I can no longer request a refund, leaving me stuck with a malfunctioning app. Therefore, I strongly advise against investing in this application. Not only are you likely to be disappointed, but you will also lose your money with no support whatsoever.

In summary: nonexistent customer service, a product that doesn’t work as advertised, and a company that doesn’t honor its promises. Stay away from this app!

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