Verified purchaser
Good concept, still some issues – but bad service!
The concept of Sayify is good. The UI is also simple so far, I was able to set up my first form manually/individually within about 10 minutes. Unfortunately, however, there are some problems/issues that make Sayify unusable for me (at least currently):
1) Localization:
I need to use Sayify in German. However, some fixed content of Sayify cannot be localized (currently), including complete messages, e.g. the note for the verification code or placeholder texts in the questions.
2) Features in the Pro plan:
My account lists various features as upgrades to Pro, Business, or AppSumo LTD Tier 3, 4, or 5. AppSumo offers a maximum of Tier 2 though?! Questions have already been asked about this in the AppSumo forum – according to Sharif from Sayify from 18.05.26 here in the forum, more information or solutions should come = since then there is no further Information about it.
3) Multible-Choice:
There is no way to allow multiple answers to multi-choice questions. This means that this form of question can only be used to a very limited extent.
4) Help texts for questions:
Basically, you can add an additional text (help text) to all questions so that the user can get a short explanation of the question. These help texts are not displayed in my form (after publication).
5) Verification Code:
To be on the safe side, you can also have the users email address verified in your form. For this purpose, a 6-digit code is to be sent to the user's e-mail address. In my test run, I never received an email with the code – not even in the spam folder and after several attempts. This means that the form cannot be completed and sent = useless!
There are a few more bugs, e.g. the German version of the audio reading function is not really good, or the colors of the "Continue" button keep changing between questions, but these errors are not quite as important as the 5 points mentioned earlier.
But now comes the biggest MINUS of all, the service!!
I don't expect an LTD on AppSumo to be perfect at launch. But for more than two weeks, I have been sending these problems/issues to Sayfiy, on the one hand to the official support email address, which is also listed on the Sayify website, and on the other hand via Sayify's internal communication/ticket system. Reaction = ZERO!
Except for an automatic reply from the ticket system that my message has been received and that I should normally receive an answer within 24 hours, there has been no reaction/response to my mails/messages! This will ruin the trust of your first customers right from the start... Very disappointing.
Currently, I can't use Sayify for the poblems mentioned and therefore can't recommend it (at least for languages other than English). The service is really bad – that alone makes me want to refund the program. I've scheduled it now so I don't miss the refund timeline. Let's see if there will be any feedback on this review and if the above issues will be fixed in a timely manner. Otherwise, I use my old form solution again, it doesn't have as many features, but it works!
Shariful96421
Jun 3, 2026Hi mrt,
Thank you for your detailed feedback. I'm really sorry for the experience you had, especially the delay in our support response. You are absolutely right that this can hurt trust, particularly with early customers, and I sincerely apologize for that.
Sayify is still a new platform, and we are actively improving it based on feedback from users like you. Let me address your points one by one:
1. Localization
Thank you for pointing this out. Full localization of fixed system messages, verification text, placeholders, and other default content is an important improvement. This is currently a feature gap, and we will review all non-localizable text so these items can be made editable/localizable.
2. AppSumo plan features
AppSumo Tier 1 and Tier 2 are not a direct one-to-one mapping with our monthly Starter, Pro, or Business plans. AppSumo plans are separate lifetime deal plans designed specifically for AppSumo users. That said, I understand the confusion caused by the upgrade labels inside the app, and we will make this clearer.
3. Multiple-choice questions
You are correct. At the moment, Image/Video Card questions support multiple selections, but the standard multiple-choice question does not. We will add support for multiple answers to multiple-choice questions. Thank you for reporting this.
4. Help texts for questions
Noted. Help texts should display properly after publication. We will check this and fix it.
5. Verification code email
The verification code email worked during our testing, but your experience clearly shows we need to review it again carefully. We will investigate email delivery, spam handling, and any issue that may prevent users from receiving the code. This is a critical issue because, as you mentioned, the form cannot be completed if the code is not received.
We have also noted the other issues you mentioned, including the German audio reading quality and the inconsistent "Continue" button color between questions.
Regarding support, I sincerely apologize again. We usually try to respond and fix issues as quickly as possible. Last week, our office was mostly closed due to a festival holiday, and unfortunately we could not reply or fix issues as promptly as we normally do. That is not an excuse, but I wanted to explain the reason for the delay.
We will prioritize the issues you reported and aim to fix most of them by next week. Once these fixes are live, I would really appreciate it if you could test Sayify again and reconsider your rating/tacos based on the updated experience.
Thank you again for your honest feedback. It helps us improve Sayify for everyone.