A: Hey, really appreciate the honest feedback and happy to address each point properly.
On the templates, there are no fixed templates inside sbl.so. Every time you create a campaign, the system generates unique messaging based on your brand, offer, and ICP. What you see are AI-generated recommendations, not rigid templates. You can edit and adjust them freely to match your tone and language including your native language.
On WhatsApp, you are right that it is not included in the AppSumo LTD and we have been transparent about that. WhatsApp runs on a separate infrastructure with its own costs. We understand that is not the answer everyone wants but we cannot include everything in a one-time deal and keep the platform sustainable for everyone.
On missing features like deleting campaigns, that is fair and it is on our roadmap. We are actively adding quality of life improvements and this is one of them.
On clarity around what is included now and in the future, that is the most valid point and something we are working on communicating better. The LTD covers the full LinkedIn platform, all core features, and every new LinkedIn feature we ship going forward. Add-ons like WhatsApp, additional workspaces, and SDR profiles are separate.
Happy to jump on a quick call to walk you through everything if that helps before you decide on upgrading or refunding.