I have the Lifetime License 2, but I've run into a very important issue. Although your dashboard clearly explains how to create a shortcut so you can access messages or the dashboard directly from Android as if it were a real app, the reality is very different. It is absolutely impossible to properly view, let alone interact with, the dashboard from a mobile device.

When I follow your instructions to create the shortcut, all I see is this message:

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Use Desktop for Best Experience :)
We love your phone's screen, but this app needs more room to stretch its legs... Try us on a desktop!
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So my question is obvious: why do you show users how to create an Android shortcut if it's then impossible to actually use the platform from the browser? (I use Google Chrome)

My second question is: how am I supposed to access the dashboard from my Android device? Obviously, I can't spend 24 hours a day monitoring different chats from a computer, but I can do that from my mobile phone. So this functionality is absolutely essential.

And please don't tell me the solution is to enable "Desktop Mode" in the browser. That is a terrible workaround, as everything becomes microscopic and is practically impossible to read or use.

Honestly, I hope there's an option I've overlooked or something I haven't considered, because not being able to access the platform from a mobile device would be a very serious design flaw.

In today's world, that would be the kind of mistake you would expect from 20 years ago, not from a platform built around artificial intelligence.

I also need to know the email address or the proper way to contact your support or customer service team, as I don't use Slack.

If you help me resolve these issues, I'll be happy to update my review and give it a higher rating.