Q: Why have several of my support requests, as well as three from AppSumo, gone unanswered?

Why have several of my support requests (May 28, June 5, June 11, June 23, and July 4, 2025) as well as three of AppSumo's (July 10, July 24, and August 18, 2025), gone unanswered by Screpy's support team?

In August 2024, more than a year ago, I reported that Screpy was not performing automatic crawling. I provided various screenshots as proof. At the time, they responded that a new release was coming and that I should contact them again if the problem persisted.

It still does—and has been doing so for over 12 months. In my opinion, ignoring this number of emails is rude and unprofessional, and failing to fix a bug like this for over a year is disappointing.

I purchased Screpy in a 'Plus Exclusive Sale' on AppSumo in May 2024, so I am unable to write a review on this page.

stefan.aeschbachPLUSSep 13, 2025
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