4.8
Taco ratings
Customers appreciate Selldone for its extensive native features, intuitive website editor, and exceptional customer support. The seamless integration with Claude is a big hit, along with the responsive customer support and the extensive list of native features. Some users have encountered minor issues with the onboarding process and the internal Wallet system, but these are just small bumps on the road. With an overall rating of 4.8 and 91 reviews, Selldone is a solid buy for those looking to build, manage, and scale their online store without the need for plugins or coding. Plus, with a 60-day money-back guarantee, it's definitely worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Refunded in 2022, thoroughly impressed today—a powerhouse LTD that actually delivers.
I originally tried Selldone back in 2022 and refunded the LTD because it wasn't quite ready for my needs. Fast forward to now and I am amazed at the progress! Overall, it has almost everything I need.
Here are a few notes I think are important:
Order Management: You currently can't edit existing orders directly to add or remove products post-purchase. Adjusting customer orders requires a few roundabout workarounds.
Product Bundles: There is no native product bundle feature to combine multiple items into a single kit with individual product inventory tracking. If customers could create a bundle from certain products, get a bundle discount, and have a customized shopping experience, that would be great to have.
Backend UI: The dashboard can feel crowded given how much is packed into it. Take the time to explore the navigation—there are tons of powerful, hidden capabilities once you get familiar with the layout. So many cool things to find!
Selldone Genesis & Apps: Genesis makes front-end customization and store management smooth, and having dedicated mobile/desktop apps makes managing shop operations on the go seamless.
I didn't refund Selldone this time around. Selldone is a keeper! I think it is a solid platform with wonderful support and developers that will keep on bringing us great features. I look forward to using Selldone for many years!
Alireza_Selldone
Sep 14, 2026Hi Morgana,
Coming back after a refund in 2022, giving Selldone another chance, and now calling it a keeper means a lot to us. Thank you for taking that second look and for writing such a thoughtful review! 🙏
You've seen years of progress in one return visit. Earning back your trust is something we're proud of, and your detailed feedback gives us plenty to reflect on.
On order management:...
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Verified purchaser
Well Done Sell Done !
★★★★★ Selldone: A Founding Team That Actually Cares About Its Customers!
Wow, what can I say? When you buy a product on AppSumo, you hope the founder and team truly believe in and support their product of course . With this team, I feel like they have their heart in the right place.
The Selldone software and their Genesis AI is quite a robust ecosystem , but what has impressed me most so far is the team behind it.Its easy to get stuck with new software and sometimes you need to reach out for help.
There are so many features, possibilities, and directions you can take with Selldone.
I’m particularly excited about the marketplace possibilities. I’m working on a few directory/marketplace ideas , and a store to sell my own digital creations as well.The fact that the platform has integrated e-commerce into all kinds of capabilities makes the possibilities even more interesting. Being able to create themed marketplaces , and we can launch and host people’s stores, projects, and brands is a very powerful tool in our toolkit.
But honestly, the thing that stands out most is the human support from the founding team - I’ve rarely seen this commitment and time spent to help new customers .
I can’t ask for much more than a little hand-holding when I’m learning something new like e-commerce software.
We all know the hardest part of anything is just getting started and knowing that there are real people who are willing to get on a video call, spend time with you, understand what you’re trying to accomplish, and help you get started is incredibly valuable.
How many founders on AppSumo actually get on a video call with you and talk to you about your project and goals ? -not too many. .
They don’t just tell you about their product—they want to understand what you’re trying to build. That really says something about the people behind this company.
I think the Selldone team deserves a lot of credit for bringing appsumo an established robust encommerce platform with a new AI that makes landing pages and store creation easy and they also have done for you landing pages and store and marketplace themes to get you started .
They are available and willing to spend time helping their customers understand what the product can do. That kind of support gives you a much better chance of actually succeeding with the software.its easy to get stuck and email support really only goes so far .
Im looking forward to more video tutorials on what’s possible and step-by-step “how-to” content, particularly around the new Genesis AI features and all of the ways they can be used, and the ways people are using and building with Selldone .
I’m especially excited about the marketplace concept, e-commerce capabilities, and the ability to launch and host other people’s stores and branding efforts.
Good luck to the entire Selldone team—and good luck to me as I learn how to take advantage of everything this platform has to offer!
Thanks to the SellDone team for the hospitality and warm welcome and I hope you all continue to be there for me .
That kind of founder commitment is what makes an AppSumo purchase feel like a great investment.
DJR
Alireza_Selldone
Aug 30, 2026Thank you so much for taking the time to write such a perfect and detailed review. Your words mean a great deal to Mehrdad, me, and everyone on the Selldone team.
We have always believed that building powerful software is only one part of our responsibility. We also want to understand what our customers are trying to achieve, help them take the difficult first steps, and remain beside them as...
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Verified purchaser
Amazing product :-)
This is a great Product, i realy happy for Selldone! And thank you so much, Allison, for your kind and effective help. That was a very, very good support experience with you at Selldone. There was quite a bit to do and set up—but with your help, I was able to handle it all just fine. Until next time, best regards from Beate
Alireza_Selldone
Aug 30, 2026Thank you so much for your kind review! We’re very happy to hear that you’re enjoying Selldone and that Allison helped make the setup process easier for you. I’ll make sure she sees your lovely feedback.
We know there can be a lot to explore at the beginning, but our team is always here whenever you need help. Welcome to the Selldone family, and we wish you great success with your...
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Verified purchaser
Great eCommerce Platform...5 Tacos!
I have really enjoyed my experience on Selldone so far. The customer support has been very friendly and patient, especially Allison. Kudos to the team!
Alireza_Selldone
Aug 29, 2026Thank you so much for the 5 tacos and for taking the time to share your experience! 🌮 We’re very happy to hear that you’re enjoying Selldone and that Allison has been friendly, patient, and helpful throughout your journey. I’ll make sure she sees your kind words.
Customer support has always been a major priority for us, and we’re now taking it to the next level with Genesis Staff—our upcoming...
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Verified purchaser
Great support! Looking foward to use Selldone
Mark from Selldone support is mentioned a lot here, but I have to say that he is exceptional. I ran into a problem while activating Selldone and he was immediately there helping and supporting me.
Well, if support for a software product is so pro-active and supportive then I have great hopes for the product itself.
I wasn't able to use Selldone yet, but I am looking forward to it and in case I run into any challenges, I hope and trust that Mark or his colleagues will continue being so helpful.
Alireza_Selldone
Aug 27, 2026Thank you so much for the kind words and for taking the time to share your experience. I’m very happy to hear that Mark was able to help you quickly and make the activation process easier.
We’re currently working on several major improvements across Selldone, especially on the server and infrastructure side, to make the platform faster, more stable, and provide an even better overall experience....
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