Verified purchaser
Excellent Customer Support from Allison at Selldone
I am a Selldone Lifetime Deal Tier 2 customer, using the platform to build our ecommerce business, Nile & Nest.
I recently contacted Selldone support regarding the need to integrate Pesapal, a payment gateway that supports businesses in Uganda and other East African markets.
Allison provided exceptional customer support. She listened carefully to our requirements, explained how integration requests are prioritised, and personally contacted the development team on our behalf.
Thanks to her efforts, the team has committed to integrating Pesapal this week, even though we are on a Tier 2 Lifetime Deal.
I particularly appreciate Allison's responsiveness, professionalism and willingness to advocate for customers regardless of their subscription tier.
The integration is still pending, but the support experience has been excellent.
Thank you, Allison, for going the extra mile!
Alireza_Selldone
Oct 13, 2026Wow, thank you so much for taking the time to share this! ❤️
Reading your review genuinely made my day. As one of the founders of Selldone, nothing makes me happier than seeing our team truly care about the people behind the businesses we support.
I'm especially proud of Allison. She's exactly the kind of person who represents what we're trying to build at Selldone — a team that listens, cares, and goes the extra mile.
And please know that being on a Tier 2 lifetime deal doesn't make you any less important to us. You're part of the Selldone family, and your success matters to us.
It's exciting to see entrepreneurs like you building businesses in Uganda and across Africa. Your feedback helps us make Selldone better for everyone, and we'll do our best to move the Pesapal integration forward.
Thank you for trusting us with Nile & Nest. I'm genuinely rooting for your success, and I can't wait to see your business grow!
Alireza
Co-Founder, Selldone ❤️