erh417
erh417PLUS

Verified purchaser

Deals bought: 29Member since: Feb 2025
5 stars
5 stars
Aug 22, 2026

From a Novice

I often feel like any review I would give for a tool on appsumo has little value other than general "love it" "5 Tacos" "useful.." etc for people looking to purchase. Yet Its honestly where I find the most information and understanding for my own purchases. Its not that I don't mean the reviews but my skill and knowledge gaps prevents me from thinking I can clearly share in a practical and technical way. However today I feel anyone that is just testing the waters for their own endeavor and wants to try Selldone, but doubts their ability or understanding to make it happen- aka me- Selldone is exactly where you should start. I'm trying to create something without the tech knowledge or skills and I was bumbling around in the app, created then deleted my stores and it wasnt auto populating new ones when I tried more than likely to repeat this process, so I had to get on chat. I began speaking with Mark who I assumed was an ai support. He wasn't, he was just answering me directly and I was being curt and annoyed in my response. Then when I realized he was really there trying to trouble shoot patiently with me in what I can only assume felt on his end like working with an elderly lady who is trying to use gmail for the first time. I apologized profusely and he was so kind and literally just started walking me through it step by mini-step. Obviously they created this for everyone and anyone to succeed and are committed to helping them get there. That's why you should buy a license. Full stop.

Founder Team
Alireza_Selldone

Alireza_Selldone

Aug 22, 2026

Thank you so much for taking the time to write this. This is honestly the kind of review that means a lot to our entire team.

And please never think your review has less value because you don't consider yourself technical. Actually, your experience is incredibly valuable to us. Selldone was built with exactly this goal in mind: you shouldn't need to be a developer, understand complicated systems, or have years of ecommerce experience just to turn an idea into a real business.

I also loved reading the story about Mark 😊 I’ll make sure he sees this. Our team genuinely tries to be there as real humans, especially when someone gets stuck or frustrated. And no apology was necessary — we've all been on the other side of a new tool wondering, “Why isn't this doing what I want?!” 😄

The fact that Mark stayed with you and walked through everything mini-step by mini-step is exactly the experience we want people to have.

Please keep asking questions, experimenting, breaking things, deleting things, and starting again. You don't have to figure everything out alone. We're here, and we'll help you along the way.

Thank you for trusting Selldone and, especially, for writing this from the perspective of someone “testing the waters.” There are many people in exactly the same position who will read your review and feel a little more confident about starting.

Welcome to Selldone. ❤️
We're very happy to have you with us.

Regards,
Alireza

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