Verified purchaser
Refunded in 2022, thoroughly impressed today—a powerhouse LTD that actually delivers.
I originally tried Selldone back in 2022 and refunded the LTD because it wasn't quite ready for my needs. Fast forward to now and I am amazed at the progress! Overall, it has almost everything I need.
Here are a few notes I think are important:
Order Management: You currently can't edit existing orders directly to add or remove products post-purchase. Adjusting customer orders requires a few roundabout workarounds.
Product Bundles: There is no native product bundle feature to combine multiple items into a single kit with individual product inventory tracking. If customers could create a bundle from certain products, get a bundle discount, and have a customized shopping experience, that would be great to have.
Backend UI: The dashboard can feel crowded given how much is packed into it. Take the time to explore the navigation—there are tons of powerful, hidden capabilities once you get familiar with the layout. So many cool things to find!
Selldone Genesis & Apps: Genesis makes front-end customization and store management smooth, and having dedicated mobile/desktop apps makes managing shop operations on the go seamless.
I didn't refund Selldone this time around. Selldone is a keeper! I think it is a solid platform with wonderful support and developers that will keep on bringing us great features. I look forward to using Selldone for many years!
Alireza_Selldone
Sep 14, 2026Hi Morgana,
Coming back after a refund in 2022, giving Selldone another chance, and now calling it a keeper means a lot to us. Thank you for taking that second look and for writing such a thoughtful review! 🙏
You've seen years of progress in one return visit. Earning back your trust is something we're proud of, and your detailed feedback gives us plenty to reflect on.
On order management: being able to adjust an order after a customer changes their mind is a very real, everyday need. The extra steps you described are friction that deserves attention.
On bundles: you've outlined the use case clearly: let shoppers build their own kit from selected products, apply a bundle discount, and keep inventory accurate for every individual item. Those details matter, and a simple discount alone wouldn't cover what you're asking for.
On the dashboard: fair point! Powerful features should also be easy to find. We appreciate both your patience exploring it and your honesty about where the experience could feel simpler.
I'm especially glad Genesis and the apps are making a difference in how you customize and manage your store. And thank you for the kind words about our support and developers; that recognition means a lot to the people behind the product.
Welcome back, Morgana. We look forward to earning that "keeper" status every year you build with us. 💙
Alireza
Co-founder, Selldone