Hello, I keep getting this message when I try to integrate a Convert Pro pop-up with SendFox: "Could...

Hello, I keep getting this message when I try to integrate a Convert Pro pop-up with SendFox: "Could not insert term into the database." I have ensured the licenses are correct on both and that the API is correct. I've optimised the databases and cleared the cache. I have deleted and uploaded all the plugins to double-check. Is there something else I should try, please? Thank you in advance for your time.

ciaranmacairt
ciaranmacairt
Verified Purchaser
| Deals Bought: 2 | Member Since:
    Natasha_originals
    Natasha_originalsFounder team
    Verified Purchaser
    | Member Since:

    Hello ciaranmacairt,

    Thank you for reaching out about this topic.

    The current version of SendFox does not support popup forms, but you can always use any other form and connect it with your SendFox list.

    This is why we've created a designated page for our users to record their feature requests so our team can get to them faster.
    You can add your request here: https://roadmap.SendFox.com/ideas

    Before you input your request, please check if the feature is already on the list and, if so, upvote the idea. The more upvotes an idea gets, the better your chances are of seeing it live soon, as we will continue adding features based on this page in the future.

    Thank you on behalf of Team Originals!