Q: I have a user who has resubscribed to my newsletter.

How do I remove the “this user has unsubscribed” icon next to their name. I know them personally and I know they have resubscribed and confirmed their resubscription.

contact6000Aug 17, 2023
Founder Team
Natasha_originals

Natasha_originals

May 15, 2024

A: Hello contact6000

Thank you for your question!

We would like to take a closer look at unsubscribed contacts if you don't mind. Please email our support at support@sendfox.com.

Our team will be happy to help you with your query! :)

We look forward to hearing from you!

Kind regards on behalf of Team Originals!

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