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YogacommeChat
Mar 17, 2026

Q: Is support having issues ?

Hi there !

I've been using Sendfox for 4 years now without any issues.
Lately, I got some troubles delivering emails to 3 subscribers, getting 2 types of bounce error code.

I went through the documentation without any success.
Used the chatbot for help, didn't help.
Sent a detailed email to support over a week ago and never got any response.

Can someone in the team help out ?
Is there a temporary support issue ?
Help ! Please ?šŸ³ļøšŸ«£

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Verified purchaser

Something suspicous is going on... all of a sudden the previously-working support email is returned as "delivery failure". This is literally the only way to get support for a PAID PRODUCT. Very concerning and I think this could be illegal behaviour....

There's definitely something unusual going on.

It's a shame because I always loved appsumo originals and I really hope it will get sorted out.šŸ¤ž