MOT2326Q: Just got Tier 5 - Concerns please respond
I just received tier 5 but now I am scared. Here are some the issues I am reading but have no idea if they are being fixed or if this product is even evolving. Seems like no new features were added. The road map is 2 years old. Any other product on here would be taken off.
Below is what concerns me as a business owner and I am only putting here in hopes it is being address before I use it.
* It is said you can't edit subscribers and add pictures (are we not allowed to edit the images? makes no sense)
* The support response issues are vast
* The ability to create popups is non existent
* Big issue with emails being sent especially confirmation ones - not good
* There are issues with how fast the opt in email is sent
* Not answering the reviews that are bad is a concern too - aren't you part of Appsumo. Why are you not addressing this?
David_AppSumoOriginals
Oct 29, 2025A: Hey, MOT2326!
Thanks for your questions here, and your comments about SendFox. To answer your question directly, we *do* still update SendFox — and all our actively-sold Originals products.
We admittedly are not great about updating the deal page, because we spend our time behind-the-scenes making sure that we're focusing on our time on updating code, improving features, launching fixes with our small team.
Looking at our GitHub right now, I see dozens of updates, fixes, and improvements that were recently launched for SendFox. We can do a better job in the future of sharing this more visibly, but we are still updating and improving SendFox.