I reached out on 5/15/2026 about an issue with SendFox. Your associate emailed me on Sat, 5/16/2026; I've responded but have heard nothing back and it's now Wed, 5/20/2026.

I'm concerned my issue isn't being addressed. My support request number is: #1272692

The issue is that opt-in emails are not being sent to subscribers so they are signing up but not getting newsletter emails since they didn't opt-in BUT they never received opt-in emails.
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Thank you,
Kristina