It seems they have blocked me from using this service, I replied with an apology and to see if we can find out what the problem was so that it can be fixed, but they canceled our account on the first notice without even a warning, after paying for the top tier. Hopefully we can fix the problem and make sure we can use the tool, otherwise, we are still within our 60-day period, so they should at least refund the money. We would rather use the tool.

With that said, the tool is very simple, my client was not pleased with the lack of design templates that are readily available with other providers like constant contact or MailChimp. I convinced them to give this one a chance, but AppSumo seems to have taken their money and cancelled their services. I hope we can fix this.