Q: I'd love to purchase this today, but these questions need to be answered.
Your website with 2 pages isn't comforting at all either. This is a really cool and generous AppSumo offering, it just needs some human touch to provide comfort for us spenders. If this isn't replied back to, I'll report this listing and have it removed. Thanks for your customer service and effort, in advance.
Q: Hi,
I see someone asked about deliverability but the questions weren't answered.
How does your deliverability stack up to the competitors mentioned on your website? (Ie. Mailgun, sendinblue, sendgrid, ect).
How reliable is the sending of these emails? Does your dashboard provide statistics on deliverables? And what is your company policy on account closures/bans when there around bounces and/or spam reports on an account?
At the moment we do not support cold email. We are working on making the dedicated IP allocation self-serve but for now, you don't support switching to a different dedicated IP.
Is it possible to use our own IP address and use this sending service?
Q: Domain limit is too small.
Could you please reconsider it ? I have bought sendhq too fast, didn't see the domain limit. I will need to refund it if the deal remains as is. Too bad as I thought I had found an alternative to amazon ses.
Q: I've looked at your service in great detail and I would be very interested in your Pro plan or at least ...
something between Growth (= this deal) and Pro (= unlimited).
I probably won't need "unlimited" domains or millions of emails, but something like 10 domains and 10.000 emails a day plus the dedicated IP would be nice.
I don't think I would even use that much, but the limit of this deal are definitely too low - one misconfigured server can easily sent out a couple of thousand messages a day before it's reigned in (it has happened), so I would want to have some buffer, just in case.
Please strongly consider offering your Pro plan with some stacked codes (e.g. 5 codes) or an intermediate plan (e.g. at 2 codes for 10 domains / 10k and 3 codes incl. dedicated IP).
I know us sumolings are a demanding bunch but I think this will make your offer significantly more attractive. Again, I don't think most people will go near the limits, it's just that we don't want the artificially low limits imposed on us in the first place.
Hi, Just wanted to pitch in that I found the 2 domain limit to be quite a tight constraint. Although I can do with the 1000 nos. email per day daily limit, I myself need about 10 - 15 domains just for transactional emails.
Waiting to see if you will implement code stacking for the Pro equivalent or atleast higher domain limit offering.
Q: what will happen if crsoss the daily limit?
currently average we are sending 300 emails per day, the app is grwoing hence transactions is to, but for example one user miss configure, and 4000 email sent in one day. using sendhq what will be the scenario ?
Thank you for the question. Your question is a great one, one we have to provide a more workable solution for.
At the moment, when the limit is exceeded, we pause sending. But we are working on providing an option to receive an alert when a certain threshold is reached.
You can sign up and use the product. We have a generous 200 email per day. You can test the service extensively with the limit and make a purchase decision.
I am very curious about the WordPress integration. My primary interest in your product is send transactional emails on WordPress sites. It would be great to have a super simple solution for WordPress transactional emails for all of my small web design clients that don't setup a bunch of email related services with their websites.
Are you going to offer the "Pro" plan here on AppSumo? There is currently no stacking available. It would be great to stack this deal and get Unlimited sending domains.
We made a minor change; API keys can now work for every domain.
If it helps, this guide shows you how to create a key; https://guidehq.io/app/guides/bEDAhMugTLCz
Q: Hello, I am wondering if this will work with wordpress and a business email address like mydesign@gmail.
com or mydesign@hotmail.com? As opposed to using a premium email account?
Or as per, will the email address need to have the same domain as the website it's being sent from (ie. it's for a small woo commerce business), so hello@mydesign.com for example.
Thank you for your questions. We are working on a wordpress integration but you can use any plugin from here; https://elementor.com/blog/best-smtp-plugins/ to connect.
As for using emails like @gmail.com. No, you don't need our services to send emails from emails like this. They already come with SMTPs. The SMTP email doesn't have to have the same domain as the sending website.
Q: No about us page, no mention of team members or company location.
The website looks very basic. No view of dashboard UI. No demo video of how it works, looks, and performs. No public roadmap. No delivery rate comparison with competitors like PostMark, SendGrid, or MailerSend.
Q: Appsumo.
You need to remove this deal. The vendor seems to be out of business. Website is inaccessible.
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Q: I'd love to purchase this today, but these questions need to be answered.
Your website with 2 pages isn't comforting at all either.
This is a really cool and generous AppSumo offering, it just needs some human touch to provide comfort for us spenders.
If this isn't replied back to, I'll report this listing and have it removed. Thanks for your customer service and effort, in advance.
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Are there plans for a WordPress plugin to make this easier to implement for website owners?
Q: So if I have a opted in list I'm emailing every other day with content and promotional emails.
That would need a dedicated IP?
If so, is that a upsell option with this deal?
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Q: what is the cost for a dedicated IP?
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Q: Hi, I see someone asked about deliverability but the questions weren't answered.
How does your deliverability stack up to the competitors mentioned on your website? (Ie. Mailgun, sendinblue, sendgrid, ect).
How reliable is the sending of these emails?
Does your dashboard provide statistics on deliverables?
And what is your company policy on account closures/bans when there around bounces and/or spam reports on an account?
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Q: Just bought this today.
the SMTP server given is timing out. I can't get ahold of support through chat.
Connecting to 165.22.48.76 us-west-03.smtp.sendhq.io
10/19/2022 10:28:36 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.05 sec]
I'd quite like to get it working so please get in touch. At the very least notify your users what the support hours are.
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Q: I plan doing B2B cold email outreach, sometimes not everyone's going to be happy, is it possible to change dedicated IP?
Can this be integrated with Zagomail, sendfox and others?
Does this come with a webhook or api that can be use for integrations other than using zapier, integrately or pabbly connect?
Daniel_awoke
May 14, 2024A: Hi,
At the moment we do not support cold email. We are working on making the dedicated IP allocation self-serve but for now, you don't support switching to a different dedicated IP.
Does this answer your question?
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makes sense.
Can we send request for dedicated IP- on your site it says 8/month
do we get a discount being an appsumo supporter?
Is it possible to use our own IP address and use this sending service?
Q: Domain limit is too small.
Could you please reconsider it ?
I have bought sendhq too fast, didn't see the domain limit. I will need to refund it if the deal remains as is. Too bad as I thought I had found an alternative to amazon ses.
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Q: Hi, I tried the free plan to use postfix on hosting but I can't use it.
And I'm looking for a solution or a way to determine about postfix on your web as well as searching on google I can't find a solution.
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Q: I've looked at your service in great detail and I would be very interested in your Pro plan or at least ...
something between Growth (= this deal) and Pro (= unlimited).
I probably won't need "unlimited" domains or millions of emails, but something like 10 domains and 10.000 emails a day plus the dedicated IP would be nice.
I don't think I would even use that much, but the limit of this deal are definitely too low - one misconfigured server can easily sent out a couple of thousand messages a day before it's reigned in (it has happened), so I would want to have some buffer, just in case.
Please strongly consider offering your Pro plan with some stacked codes (e.g. 5 codes) or an intermediate plan (e.g. at 2 codes for 10 domains / 10k and 3 codes incl. dedicated IP).
I know us sumolings are a demanding bunch but I think this will make your offer significantly more attractive. Again, I don't think most people will go near the limits, it's just that we don't want the artificially low limits imposed on us in the first place.
Thanks and keep up the great work!
Daniel_awoke
May 14, 2024A: Hi,
Thank you for the recommendations. We will evaluate them and make changes to the deal page.
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Hi,
Just wanted to pitch in that I found the 2 domain limit to be quite a tight constraint. Although I can do with the 1000 nos. email per day daily limit, I myself need about 10 - 15 domains just for transactional emails.
Waiting to see if you will implement code stacking for the Pro equivalent or atleast higher domain limit offering.
Q: what will happen if crsoss the daily limit?
currently average we are sending 300 emails per day, the app is grwoing hence transactions is to, but for example one user miss configure, and 4000 email sent in one day.
using sendhq what will be the scenario ?
Daniel_awoke
May 15, 2024A: Hi,
Thank you for the question. Your question is a great one, one we have to provide a more workable solution for.
At the moment, when the limit is exceeded, we pause sending. But we are working on providing an option to receive an alert when a certain threshold is reached.
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Q: Where can I see a demo, trial, more information, examples (reports, dashborads), etc?
Daniel_awoke
May 15, 2024A: Hi,.
You can sign up and use the product. We have a generous 200 email per day. You can test the service extensively with the limit and make a purchase decision.
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Q: HI, using dedicated IP, is it possible to create cold email ?
Eventually, have you more details about ?
Daniel_awoke
May 15, 2024A: Hi,
While sending code email isn't recommended, once you are using a dedicated IP, it will be permitted.
I hope this helps. We can assist further via the chatbox on our website.
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Q: Great start!
This looks pretty interesting.
I am very curious about the WordPress integration.
My primary interest in your product is send transactional emails on WordPress sites. It would be great to have a super simple solution for WordPress transactional emails for all of my small web design clients that don't setup a bunch of email related services with their websites.
Are you going to offer the "Pro" plan here on AppSumo? There is currently no stacking available. It would be great to stack this deal and get Unlimited sending domains.
Keep up the great work!
Daniel_awoke
May 15, 2024A: Hi,
Thank you. SendHQ works with any of the SMTP plugins like WP Mail SMTP.
At the moment, we do not have plans to make the pro plans available or support stacking.
Let me know if you need anything else.
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Q: I just bought a code and set up an account.
I set up my domain and key.
I connected my webservice to use this smtp and getting conformation that its accpeting my calls.
but I am not seeing any emails go out or in my account.
I also do not see any support contact to make requests.
Matt
Daniel_awoke
May 15, 2024A: Hi,
We have a chat box on our website. Can you contact us on the chatbox?
We'll love to assist you.
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Q: Hi Daniel, I wrote you in the support chat, but it says you havn't been online since the 3rd of august.
Can you please check?
Emails are not being sent and not counted in the dashboard, even though I get a status 200
Daniel_awoke
May 15, 2024A: Thank you. We have answered and solved your concern.
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Q: Hi.
I am trying to send my first email.
In your docs you write that for API sending, you write:
"Generate an API key for each domain via the "SMTP settings" page."
Is that correct?
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Oh, sorry - I was doing a GET request. My bad. Please disregard 😅
Glad to hear you have that sorted.
We made a minor change; API keys can now work for every domain.
If it helps, this guide shows you how to create a key; https://guidehq.io/app/guides/bEDAhMugTLCz
Q: Hello, I am wondering if this will work with wordpress and a business email address like mydesign@gmail.
com or mydesign@hotmail.com? As opposed to using a premium email account?
Or as per, will the email address need to have the same domain as the website it's being sent from (ie. it's for a small woo commerce business), so hello@mydesign.com for example.
Thank you
Daniel_awoke
May 15, 2024A: Hi,
Thank you for your questions. We are working on a wordpress integration but you can use any plugin from here; https://elementor.com/blog/best-smtp-plugins/ to connect.
As for using emails like @gmail.com. No, you don't need our services to send emails from emails like this. They already come with SMTPs.
The SMTP email doesn't have to have the same domain as the sending website.
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Q: No about us page, no mention of team members or company location.
The website looks very basic. No view of dashboard UI. No demo video of how it works, looks, and performs. No public roadmap. No delivery rate comparison with competitors like PostMark, SendGrid, or MailerSend.
Please update these things.
Daniel_awoke
May 15, 2024A: Hi,
Thank you. We are working on all of these and they will be available when the new makeover & new design of the website is published.
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Q: Can we bring our own dedicated IP?
Daniel_awoke
May 15, 2024A: Hi,
Unfortunately, we don't support bringing your own IP at this time.
Thank you.
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