The software is powerful, but I found it extremely complex and difficult to manage on my own. I tried getting help through Fiverr, Reddit, and the SendPilot group, and I also watched the SendPilot video instructions, but I still struggled to use it effectively.

It’s not a reflection on the support team—they were responsive and professional—but the tool just wasn’t a good fit for my skill level. Ultimately, I may have to request a refund because I couldn’t make it work for my needs.