Q: Credit usage per contact or per generated video/page?
Can you explain how the credits work as it was not mentioned in the FAQ. If we take the full stack option and have a list of 5000 contacts that we are reaching out to, will it require credits based on our overall list, or only people who actually open and click on the link in the email?
John_Sendr
Aug 26, 2025A: Hi Damien,
Good to connect, thanks for the question. We are providing a bucket of lifetime credits to Sumolings via these LTDs, and you can view how these can be spent each month here:
https://codepen.io/Ana-Gzryan/full/NPGqJXE
Typically users will create all the assets they need prior to launching a campaign (e.g. create every video needed when a user responds), that said we are building a workflow which just creates a video page when a user responds YES in Instantly for our own use and will aim to publish that soon, but in the meantime you could build similar via our API if you felt confident with that.
We're also launching credit add ons soon where needed for one off boosts etc which has also been requested.