Q: lipsync credits
Hi, I understand that lipsync credits are one-time. Is it possible to use "monthly" credits to cover lipsync credits? In my opinion without that I dont see any added value, because lipsync and video generation is the main feature of Sendr that (may) work better than "normal" email marketing with personalization.
Ana_Sendr
Edited Dec 29, 2025A: Hey Rmroz,
Thanks for writing in and that's a great question!
Yes, once you're done with your lipsync credits, you can use our dynamic video feature instead which consumes 2 (regular) credits. The only difference between them is that the name is not being lip synced in dynamic video. However, if you use it with out dynamic background feature that's barely noticeable. š„
Hope this makes sense! And please let me know if you have more questions.
Best,
Ana
I don't understand, can you explain this on an example please?
Absolutely! Here's an article explaining the difference with examples: https://help.sendr.io/en/articles/11798663-lipsync-vs-dynamic-video-in-sendr-what-s-the-difference š
Ok, now it is clear, video examples were helpful. Thanks.