This product worked adequately until this year. For the past 6+ months my keyword checks which are supposed to update every 24 hours have been updating every 2-5 days instead. Every time I report the issue, which is almost constant, they send me the same copy-paste message claiming it's a temporary outage and they're working on it, but if that were true it would be resolved by now. If their non-LTD customers were having this issue they would all cancel, so I suspect they are intentionally reducing service to LTD holders to save money. I've tried to communicate openly with support but they refuse to interact in any way other than sending dishonest copy-paste messages and insisting that I'm imagining the severity of the issue.

TLDR: This product was adequate at one point, but it no longer works and is one of the most disappointing LTDs that I purchased and didn't refund.