Please ignore my non-verified purchaser status. This deal was purchased via another AppSumo account that was sold with another business I owned. I can no longer access that account, so I am reviewing the deal via this account.
There were problems right from the start with this product. So many that I actually purchased and refunded the product via this account, which I am now posting on. Later, I decided to give it another go and purchase it again via another AS account. Stupid me.
The following is a copy/paste of my post from the (Facebook) Smelly Tools Wall of Shame:
15 AUG 23: ๐ฆ๐๐ฅ๐ฃ๐ช๐ถ๐๐ ๐๐ผ๐ถ๐ป๐ ๐๐ต๐ฒ ๐ฆ๐บ๐ฒ๐น๐น๐ ๐ง๐ผ๐ผ๐น๐ ๐ช๐ฎ๐น๐น ๐ผ๐ณ ๐ฆ๐ต๐ฎ๐บ๐ฒ This is a product that flat-out DOES NOT WORK. The support is non-existent and the owner has ZERO care factor about any of it. I have been in touch with the company's 2IC, Kaushal Prajapati, repeatedly via LinkedIn. They have fixed a few things, but the product (notably SEO Audit embedding) remains completely unusable. I have made them videos demonstrating the issues (repeatedly) and have even gone as far as providing them with their competitors working embed code as an example. It's time they were called out and exposed for what they are. Scammers. Let's all go hard on the review sites, in particular, naming and shaming the founder, Deepak Shukla, who appears to be scamming away with his other ventures. Their "team" have mysteriously disappeared from the SERPWizz website. 100% smelly.
https://www.deepakshukla.com/contact-us/ - this is a link to the founder's personal website - where I encourage you all to contact him and let him know of your dissatisfaction. Today, I sent him this message:
Deepak, I am a VERY pissed off purchaser of SERPWizz - which doesn't work and never really has. I am tired of reporting the same issues over and over again - which your team simply ignores. I'm asking one last time for you to fix the problem.
Here is where you can test things out for yourself: [REDACTED].
You can fix it within seven (7) days, or I can stir up an untold amount of problems with AppSumo buyers โ who are already as pissed off as I am - and have you DELUGED with individual legal actions.
I will provide an easy template for people to file a Plaint through the UK court system, suing your company and you personally, plus anyone else I can think of to add as a co-defendant. It will cost you tens of thousands of pounds just to defend dozens (or more) actions like that -regardless of outcome.
Or, you can do the right thing and fix the problem.
You get to choose what happens next. There will be no more nice requests.
Tony Gavin
UPDATE: Kaushal Prajapati, 2IC of SERPWizz, messaged me this afternoon with an update. Based on the video provided and some cursory testing by me, we do not yet have a working product, but we do have MAJOR forward momentum.
Kaushal is a decent guy and has been helpful and proactive in trying to resolve this mess. I think we should all hold off (for now) with going after SERPWizz and see what eventuates. I will provide further updates early next week.
UPDATE: 30 November, 2023
๐ฆ๐๐ฅ๐ฃ๐ช๐๐ญ๐ญ ๐๐ฆ ๐ก๐ข๐ช ๐ ๐ช๐ข๐ฅ๐๐๐ก๐ ๐ฃ๐ฅ๐ข๐๐จ๐๐ง It's taken a lot of effort, including (literally) making instructional videos for SERPWizz support explaining how DNS works in relation to their product, but we now have a working, functional product!
That may have been the last time the product really worked.
My most recent opening support email:
Hi,
I have a SERPWizz account, purchased as an AppSumo Lifetime Deal.
The registered email address for the account is [REDACTED].
I am unable to log into the account.
The link to change the password does not work.
Please assist.
Thanks,
Other emails have followed. I could post more, but you get the general idea. It's clear that they have CLOSED LTD USER ACCOUNTS are no longer answering support emails.
Deepak Shukla is a scammer. It's that simple. Stay away from this product, along with anything else promoted by this blatant thief.
I am happy to sue this thief. Anyone interested in joining me, let me know. Unfortunately for him, his company is registered in a jurisdiction (UK) that permits consumers to enfoce their rights.
They don't even deserve 1 taco!! I purchased on 12th October 2022, including the whitelabel feature. Carried out the whitelabelling process from my end immediately, I waited a couple of days, then went to sub-domain got a message still rendering. I sent in a ticket, no reply, today 25th November, no change, error message still rendering. Fed up contacting support, never getting any replies. I am refunding, never again with this crowd!!
We have been emailing support for months. Purchase 2 Tier codes and they were never allocated to our account. My account is saying 'trial ended' however, I've emailed your support many times, but not had a response, we really need this fixed.
I held on to this hoping it the creators would step up.
The idea of the app is fantastic. I started a phpRank site to do the same thing and since I didn't finish developing it, I thought this would be easy peasy.
Embedding a form on the site doesn't do too well since the CSS isn't working well. I tried to install it from their CSS and it's absolutely incomplete.
Contacted AppSumo to let them know the creator is MIA. They sent out info and still nothing. So basically they disappeared and are not responding to any emails or requests.
My Pro Tier level 3 is not white labeled. I set up my side but again, they took the money and ran.
When using a report within the app, it's okay. It works like expected (like My Site Auditor). But since there I can do that myself on my phpRank site I don't need this. I wanted the embed code to put on my websites to drive leads. I use the one from Bright Local now but will be getting rid of their service in January.
I guess it's back to developing my audit site and creating my own embed form.
Verified purchaser
A Product Created and Abandoned Worthless Thieves
Please ignore my non-verified purchaser status. This deal was purchased via another AppSumo account that was sold with another business I owned. I can no longer access that account, so I am reviewing the deal via this account.
There were problems right from the start with this product. So many that I actually purchased and refunded the product via this account, which I am now posting on. Later, I decided to give it another go and purchase it again via another AS account. Stupid me.
The following is a copy/paste of my post from the (Facebook) Smelly Tools Wall of Shame:
15 AUG 23: ๐ฆ๐๐ฅ๐ฃ๐ช๐ถ๐๐ ๐๐ผ๐ถ๐ป๐ ๐๐ต๐ฒ ๐ฆ๐บ๐ฒ๐น๐น๐ ๐ง๐ผ๐ผ๐น๐ ๐ช๐ฎ๐น๐น ๐ผ๐ณ ๐ฆ๐ต๐ฎ๐บ๐ฒ
This is a product that flat-out DOES NOT WORK. The support is non-existent and the owner has ZERO care factor about any of it. I have been in touch with the company's 2IC, Kaushal Prajapati, repeatedly via LinkedIn. They have fixed a few things, but the product (notably SEO Audit embedding) remains completely unusable. I have made them videos demonstrating the issues (repeatedly) and have even gone as far as providing them with their competitors working embed code as an example. It's time they were called out and exposed for what they are. Scammers. Let's all go hard on the review sites, in particular, naming and shaming the founder, Deepak Shukla, who appears to be scamming away with his other ventures. Their "team" have mysteriously disappeared from the SERPWizz website. 100% smelly.
https://www.deepakshukla.com/contact-us/ - this is a link to the founder's personal website - where I encourage you all to contact him and let him know of your dissatisfaction. Today, I sent him this message:
Deepak,
I am a VERY pissed off purchaser of SERPWizz - which doesn't work and never really has.
I am tired of reporting the same issues over and over again - which your team simply ignores. I'm asking one last time for you to fix the problem.
Here is where you can test things out for yourself: [REDACTED].
You can fix it within seven (7) days, or I can stir up an untold amount of problems with AppSumo buyers โ who are already as pissed off as I am - and have you DELUGED with individual legal actions.
I will provide an easy template for people to file a Plaint through the UK court system, suing your company and you personally, plus anyone else I can think of to add as a co-defendant.
It will cost you tens of thousands of pounds just to defend dozens (or more) actions like that -regardless of outcome.
Or, you can do the right thing and fix the problem.
You get to choose what happens next. There will be no more nice requests.
Tony Gavin
UPDATE: Kaushal Prajapati, 2IC of SERPWizz, messaged me this afternoon with an update. Based on the video provided and some cursory testing by me, we do not yet have a working product, but we do have MAJOR forward momentum.
Kaushal is a decent guy and has been helpful and proactive in trying to resolve this mess. I think we should all hold off (for now) with going after SERPWizz and see what eventuates.
I will provide further updates early next week.
UPDATE: 30 November, 2023
๐ฆ๐๐ฅ๐ฃ๐ช๐๐ญ๐ญ ๐๐ฆ ๐ก๐ข๐ช ๐ ๐ช๐ข๐ฅ๐๐๐ก๐ ๐ฃ๐ฅ๐ข๐๐จ๐๐ง
It's taken a lot of effort, including (literally) making instructional videos for SERPWizz support explaining how DNS works in relation to their product, but we now have a working, functional product!
That may have been the last time the product really worked.
My most recent opening support email:
Hi,
I have a SERPWizz account, purchased as an AppSumo Lifetime Deal.
The registered email address for the account is [REDACTED].
I am unable to log into the account.
The link to change the password does not work.
Please assist.
Thanks,
Other emails have followed. I could post more, but you get the general idea. It's clear that they have CLOSED LTD USER ACCOUNTS are no longer answering support emails.
Deepak Shukla is a scammer. It's that simple. Stay away from this product, along with anything else promoted by this blatant thief.
I am happy to sue this thief. Anyone interested in joining me, let me know. Unfortunately for him, his company is registered in a jurisdiction (UK) that permits consumers to enfoce their rights.
Share SERPWizz
Verified purchaser
Site down, support down, their email no longer working
Site down, support down, their email no longer working
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Verified purchaser
John C
They don't even deserve 1 taco!! I purchased on 12th October 2022, including the whitelabel feature. Carried out the whitelabelling process from my end immediately, I waited a couple of days, then went to sub-domain got a message still rendering. I sent in a ticket, no reply, today 25th November, no change, error message still rendering. Fed up contacting support, never getting any replies. I am refunding, never again with this crowd!!
Share SERPWizz
Verified purchaser
Support no where to be seen
We have been emailing support for months. Purchase 2 Tier codes and they were never allocated to our account. My account is saying 'trial ended' however, I've emailed your support many times, but not had a response, we really need this fixed.
Share SERPWizz
Verified purchaser
Not Ready for Prime Time
I held on to this hoping it the creators would step up.
The idea of the app is fantastic. I started a phpRank site to do the same thing and since I didn't finish developing it, I thought this would be easy peasy.
Embedding a form on the site doesn't do too well since the CSS isn't working well. I tried to install it from their CSS and it's absolutely incomplete.
Contacted AppSumo to let them know the creator is MIA. They sent out info and still nothing. So basically they disappeared and are not responding to any emails or requests.
My Pro Tier level 3 is not white labeled. I set up my side but again, they took the money and ran.
When using a report within the app, it's okay. It works like expected (like My Site Auditor). But since there I can do that myself on my phpRank site I don't need this. I wanted the embed code to put on my websites to drive leads. I use the one from Bright Local now but will be getting rid of their service in January.
I guess it's back to developing my audit site and creating my own embed form.
I do not recommend this software at all.
Share SERPWizz