Please ignore my non-verified purchaser status. This deal was purchased via another AppSumo account that was sold with another business I owned. I can no longer access that account, so I am reviewing the deal via this account.

There were problems right from the start with this product. So many that I actually purchased and refunded the product via this account, which I am now posting on. Later, I decided to give it another go and purchase it again via another AS account. Stupid me.

The following is a copy/paste of my post from the (Facebook) Smelly Tools Wall of Shame:

15 AUG 23: 𝗦𝗘𝗥𝗣𝗪𝗶𝘇𝘇 𝗝𝗼𝗶𝗻𝘀 𝘁𝗵𝗲 𝗦𝗺𝗲𝗹𝗹𝘆 𝗧𝗼𝗼𝗹𝘀 𝗪𝗮𝗹𝗹 𝗼𝗳 𝗦𝗵𝗮𝗺𝗲
This is a product that flat-out DOES NOT WORK. The support is non-existent and the owner has ZERO care factor about any of it. I have been in touch with the company's 2IC, Kaushal Prajapati, repeatedly via LinkedIn. They have fixed a few things, but the product (notably SEO Audit embedding) remains completely unusable. I have made them videos demonstrating the issues (repeatedly) and have even gone as far as providing them with their competitors working embed code as an example. It's time they were called out and exposed for what they are. Scammers. Let's all go hard on the review sites, in particular, naming and shaming the founder, Deepak Shukla, who appears to be scamming away with his other ventures. Their "team" have mysteriously disappeared from the SERPWizz website. 100% smelly.

https://www.deepakshukla.com/contact-us/ - this is a link to the founder's personal website - where I encourage you all to contact him and let him know of your dissatisfaction. Today, I sent him this message:

Deepak,
I am a VERY pissed off purchaser of SERPWizz - which doesn't work and never really has.
I am tired of reporting the same issues over and over again - which your team simply ignores. I'm asking one last time for you to fix the problem.

Here is where you can test things out for yourself: [REDACTED].

You can fix it within seven (7) days, or I can stir up an untold amount of problems with AppSumo buyers – who are already as pissed off as I am - and have you DELUGED with individual legal actions.

I will provide an easy template for people to file a Plaint through the UK court system, suing your company and you personally, plus anyone else I can think of to add as a co-defendant.
It will cost you tens of thousands of pounds just to defend dozens (or more) actions like that -regardless of outcome.

Or, you can do the right thing and fix the problem.

You get to choose what happens next. There will be no more nice requests.

Tony Gavin

UPDATE: Kaushal Prajapati, 2IC of SERPWizz, messaged me this afternoon with an update. Based on the video provided and some cursory testing by me, we do not yet have a working product, but we do have MAJOR forward momentum.

Kaushal is a decent guy and has been helpful and proactive in trying to resolve this mess. I think we should all hold off (for now) with going after SERPWizz and see what eventuates.
I will provide further updates early next week.

UPDATE: 30 November, 2023

𝗦𝗘𝗥𝗣𝗪𝗜𝗭𝗭 𝗜𝗦 𝗡𝗢𝗪 𝗔 𝗪𝗢𝗥𝗞𝗜𝗡𝗚 𝗣𝗥𝗢𝗗𝗨𝗖𝗧
It's taken a lot of effort, including (literally) making instructional videos for SERPWizz support explaining how DNS works in relation to their product, but we now have a working, functional product!

That may have been the last time the product really worked.

My most recent opening support email:

Hi,

I have a SERPWizz account, purchased as an AppSumo Lifetime Deal.

The registered email address for the account is [REDACTED].

I am unable to log into the account.

The link to change the password does not work.

Please assist.

Thanks,

Other emails have followed. I could post more, but you get the general idea. It's clear that they have CLOSED LTD USER ACCOUNTS are no longer answering support emails.

Deepak Shukla is a scammer. It's that simple. Stay away from this product, along with anything else promoted by this blatant thief.

I am happy to sue this thief. Anyone interested in joining me, let me know. Unfortunately for him, his company is registered in a jurisdiction (UK) that permits consumers to enfoce their rights.