The product has strong potential, but its interface could use some tweaks to enhance the user experience. For example, it’s easy to accidentally burn through API credits, which can cost a few dollars—or more—in a flash. I once spent a few bucks just opening a file, so clearer settings would help avoid these surprises and make usage more predictable. The add-on activation process is another hiccup, often taking half a day or even a full day to start, which can slow things down.

Adding live support would be a game-changer for resolving issues quickly. The requirement to upgrade to Tier 3 for Open Router feels restrictive, and easing this could make the product more accessible.

On the plus side, it handles large datasets like a champ, which is a huge win! Streamlining add-on activation and improving cost transparency could take this tool to the next level. I’ve just passed the 60-day refund period and am wondering if a refund is still possible. Keep up the great work—I’m excited to see how this product grows!

*I hope you’re not like other products that completely stop development and stop responding to emails after 61 days.