ShopEngine Questions

Showing 1 - 20 of 26 questions

Q: Can we use videos on product carousels instead of images?

Do you have any plans to add this feature anytime soon?! If yes, I will definitely stack some codes.

Sumoling123456PLUSNov 3, 2024
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Q: 1) Is it compatible with Neve theme 2) Can we add product videos from remote urls instead of images?

Sumoling123456PLUSNov 1, 2024
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Founder Team
Hasib_Wpmet

Hasib_Wpmet

Nov 3, 2024

A: Hello!
1. Yes, ShopEngine is compatible with the Neve Theme. If you plan to use the Gutenberg block editor, we recommend using the Neve FSE Theme.

2. Currently, we don't have an option to add product videos from remote URLs instead of images. However, we're always open to new ideas! We encourage you to submit a feature request here: https://wpmet.com/plugin/shopengine/roadmaps/

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Q: Recurring payments

Hi, I have a question about your payment blocks. I know there is a partial payment block that allows one partial payment. Do you have something that allows a multiple split payment option. Something like a fixed number of payments on subscription. The user gets the product on the first payment, but the total purchase can be split into 3 or 4 payments.

I asked the chatbot about this on your site and received the response "Yes, ShopEngine does offer a subscription module that allows for multiple split payments. The user receives the product on the first payment and the total purchase can be split into a fixed number of payments. The module you're referring to is our 'Recurring Payments' module. It's part of ShopEngine and is designed specifically to facilitate multiple split payments."

Does that actually exist? I can't find it.

NormsIM6257PLUSOct 28, 2024
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Founder Team
Hasib_Wpmet

Hasib_Wpmet

Edited Oct 29, 2024

A: Hello,

Yes, it is possible to set up multiple split payments with ShopEngine. However, please note that a subscription-based payment model is not supported. The Recurring Payments module allows for multiple split payments, enabling users to receive the product on the first payment while the total purchase can be divided into a set number of installments. You can configure the module for fixed...

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Q: WPML compatibility?

Is the software compatible with WPML?

Is the software clean and fast?

Kind regards,

Binh Nguyen

binhPLUSOct 28, 2024
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Founder Team
Hasib_Wpmet

Hasib_Wpmet

Oct 29, 2024

A: Hello,

Yes, the software is fully compatible with WPML, ensuring seamless multilingual support across your site. Additionally, the software is designed to be clean and optimized for fast performance, so you can expect both efficiency and speed in its operation.

Please let us know if you have any further questions!

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Q: Hi, - Are product upgrades and updates valid for a lifetime. - is your product support RTL sites. Thanks,

number1PLUSOct 28, 2024
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Founder Team
Hasib_Wpmet

Hasib_Wpmet

Oct 29, 2024

A: Hello! Yes, product upgrades and updates are valid for a lifetime for the Appsumo customers. And yes, ShopEngine supports RTL. Thank you!

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