Q: Is there still support for Shorby or is it dead?
Like in the editor... I don't have the option for video blocks or custom CSS or to hide the footer... Grok says I'm supposed to have all kinds of advanced features that simply don't exist in my version of Shorby, and I have the lifetime agency upgrade, suggesting my account was not migrated to the latest version of Shorby.
And where are these widgets that we "need", per the December 2019 update...
Founder Team
Shorby.com
Oct 29, 2025
A: Hello @realjontu, thank you for your questions and feedback! We appreciate your continued support of Shorby 🙂
At the moment, we’re not releasing new updates to the existing features and do not launch new ones. However, the platform remains fully functional and supported, and all core services are up and running as expected.
We do not have custom CSS integrations, and videos playing on the...
I tried to login, nothing happens. I go to my link on IG, nothing happens. I try to reset my password, nothing happens. I check my email for notifications, nothing. WTF is going on?
Founder Team
Shorby.com
Jul 31, 2024
A: Hi @bytesandbuds! Our service is up and running, and it is very strange that you experience the issue with dashboard and your pages. Could you please reach out to our support at hello@shor.by or via chat on the website? We will check your account and help you solve the problem. Thank you!
Q: I was very disappointed to buy a limited plan in terms of features.
It would be quite reasonable for Shorby to allow us access to the mid-plane. It's part of those purchases that we make without understanding the tool very well and then we regret it, you know?
Q: Can We Please Get Clarity On What This Deal Includes Before The Refund Period Is Up?
RECAP: First deal, I MAXED out with TWO CODES and it included lifetime access to the Shorby Agency plan:
*Unlimited links and clicks *Unlimited Instagrams *1M tracked clicks *7 ad platforms *2 projects (teams) *10 team members per project *Google Analytics *NO Shorby branding
I purchased a THIRD CODE in the new offer, which includes:
5 Dashboards (EACH with the following features) Click...
Q: Is there still support for Shorby or is it dead?
Like in the editor... I don't have the option for video blocks or custom CSS or to hide the footer... Grok says I'm supposed to have all kinds of advanced features that simply don't exist in my version of Shorby, and I have the lifetime agency upgrade, suggesting my account was not migrated to the latest version of Shorby.
And where are these widgets that we "need", per the December 2019 update...
Shorby.com
Oct 29, 2025A: Hello @realjontu, thank you for your questions and feedback! We appreciate your continued support of Shorby 🙂
At the moment, we’re not releasing new updates to the existing features and do not launch new ones. However, the platform remains fully functional and supported, and all core services are up and running as expected.
We do not have custom CSS integrations, and videos playing on the...
Share Shorby
Q: Did this company go out of business?
I tried to login, nothing happens. I go to my link on IG, nothing happens. I try to reset my password, nothing happens. I check my email for notifications, nothing. WTF is going on?
Shorby.com
Jul 31, 2024A: Hi @bytesandbuds! Our service is up and running, and it is very strange that you experience the issue with dashboard and your pages. Could you please reach out to our support at hello@shor.by or via chat on the website? We will check your account and help you solve the problem. Thank you!
Share Shorby
Verified purchaser
I paid for two codes and now I have access to nothing! Money down the drain for lifetime access!
Q: I was very disappointed to buy a limited plan in terms of features.
It would be quite reasonable for Shorby to allow us access to the mid-plane. It's part of those purchases that we make without understanding the tool very well and then we regret it, you know?
Share Shorby
Q: Any plans on allowing sales again?
Share Shorby
Q: Can We Please Get Clarity On What This Deal Includes Before The Refund Period Is Up?
RECAP: First deal, I MAXED out with TWO CODES and it included lifetime access to the Shorby Agency plan:
*Unlimited links and clicks
*Unlimited Instagrams
*1M tracked clicks
*7 ad platforms
*2 projects (teams)
*10 team members per project
*Google Analytics
*NO Shorby branding
I purchased a THIRD CODE in the new offer, which includes:
5 Dashboards (EACH with the following features)
Click...
Share Shorby