Shorby Questions

Showing 1 - 20 of 362 questions

Q: Did this company go out of business?

I tried to login, nothing happens. I go to my link on IG, nothing happens. I try to reset my password, nothing happens. I check my email for notifications, nothing. WTF is going on?

bytesandbudsJul 31, 2024
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Founder Team
Shorby.com

Shorby.com

Jul 31, 2024

A: Hi @bytesandbuds! Our service is up and running, and it is very strange that you experience the issue with dashboard and your pages. Could you please reach out to our support at hello@shor.by or via chat on the website? We will check your account and help you solve the problem. Thank you!

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Q: I was very disappointed to buy a limited plan in terms of features.

It would be quite reasonable for Shorby to allow us access to the mid-plane. It's part of those purchases that we make without understanding the tool very well and then we regret it, you know?

rasanches78Oct 13, 2022
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Q: Any plans on allowing sales again?

jship18Apr 26, 2020
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Q: Can We Please Get Clarity On What This Deal Includes Before The Refund Period Is Up?

RECAP: First deal, I MAXED out with TWO CODES and it included lifetime access to the Shorby Agency plan:

*Unlimited links and clicks
*Unlimited Instagrams
*1M tracked clicks
*7 ad platforms
*2 projects (teams)
*10 team members per project
*Google Analytics
*NO Shorby branding

I purchased a THIRD CODE in the new offer, which includes:

5 Dashboards (EACH with the following features)
Click Insights
1,000,000 Tracked Clicks (SAME AS TWO CODES FROM BEFORE)
5 Messengers per Bio Link (SAME AS TWO CODES FROM BEFORE)
7 Ad Platform(s) (SAME AS TWO CODES FROM BEFORE)
250 Branded URLs
250 Smart Pages (Bio links)
Unlimited Links per Page (SAME AS TWO CODES FROM BEFORE)
500 Rich Links per Page
Built-in Affiliate Link (NO ONE WANTS THIS -- IF ANYTHING WE WANT IT REMOVED AS ORIGINALLY PROMISED)
Google Analytics (SAME AS TWO CODES FROM BEFORE)
Custom Domain (SAME AS TWO CODES FROM BEFORE BUT WAS NEVER FINISHED)
10 Team members (SAME AS TWO CODES FROM BEFORE)

I hate wasting time, but this deal is overhwhelmingly confusing for what seems like the sole reason to renege on the NO BRANDING PROMISE. There is no way to keep track of limits in our dashboards, only vague plan names and $ amounts.

My questions are:

1. What exactly did I GAIN with a third code?
2. How do I ensure there will NEVER be Shorby branding on any of my pages?
3. How do I add new Instagram profiles with their own sets of tracking pixels and links to an existing project?
4. What did I LOSE by adding a third code? (Be honest please...)
5. If the third code eliminated my right to have NO SHORBY BRANDING, will refunding revert my account back to the original plan that was promised?

I realize this "question" may be confusing, but your needlessly confusing offer is to blame. So please, once and for all, please be honest and clear these matters up so we can make an informed buying/refunding decision.

Here is the original deal page for all those curious to compare to the one below and see how things have changed: Stack a second code and get lifetime access to the Shorby Agency plan, which includes: https://d.pr/i/s11lvd

marketingsajePLUSJan 16, 2020
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Q: I had reviewed Shorby a five-star rating initially because of various features and amazing UI it had but why Shorby keep making things worse?

Reviousely, there was a custom domain related issue but finally it got sorted in some way.. and now I see a notifications to get 5 or more codes for some listed features. ( Screenshot - https://share.getcloudapp.com/bLuGDb9X )

Wasn't two or more stacked code already included all future updates.. that now I see this new pitch .. which asks to stack 5+ codes for these features?

Also, have any of you tried to create a smart page or bio page these days? It's completely unusable since all the links open in the same tab. It's a basic necessity for the links to open in new tab. I asked about this to support and this was the response ( https://share.getcloudapp.com/jkunopw8 )

It was already there and it appears that it has been removed lately. May I know why and when it will be added again? Without this basic 'open links to new tab' feature, this tool can't be used for any use case. May I know why all this?

Please understand that there are dozens of new tools of similar kinds.. but we trusted Shorby. Kindly don't break our trust again.

upstreamPLUSDec 7, 2019
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Founder Team
Shorby.com

Shorby.com

May 14, 2024

A: Hey, niteshmanav ๐Ÿ‘‹Clark to the rescue!
Thanks a lot that you're engaged in Shorby improving! ๐Ÿค—

Let me clarify, if you have 3+ codes, then you get ultimate Agency plan plus all the future updates for free ๐ŸŽ Full package!

But if you stack 5+ coupons you will get early access to all new features, in beta. So you'll supercharge your Instagram before anyone else does ๐Ÿ’ช

Sincerely, thanks a lot...

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