Sinosend Questions

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Q: Safety

I generally love your product-- in fact, I bought 2 full 3 code stacks. But my issue is that being in Hong Kong (China), there are inherent risks associated when it comes to the CIA triad (confidentiality, integrity, availability) for your international clients. With particular regard to confidentiality and integrity-- China's 2017 Data Security Law means that any data has to be disclosed upon request to Chinese authorities. As it stands, I would only use Sinosend for non-sensitive data. But in so doing, it defeats most of the use cases I personally have for this program.

So what are you doing to protect the interests and rights of your international clients? Just saying that you have a server in London (which I don't believe you can exclusively select, nor are there any guarantees that it is stovepiped/firewalled) is insufficient.

molukaiPLUSJan 10, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Edited Jan 10, 2025

A: Great question, here is some background:

Sinosend was originally developed to solve the challenges of transferring large files securely between Hong Kong and Mainland China—hence the “Sino” in our name. Small businesses and larger enterprises struggled to send files across borders efficiently, and we provided a solution to address this specific pain point.

Since then, we’ve grown into a...

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Q: Team Members (seats)

I noticed in October 2024 you mentioned that you would be adding Team Memebers (seats) and see that you offer this on your website. I don't see this functionality included in the AppSumo LTD offer. I would like to have this feature, and am looking to upgrade to Tier 3, but it is still not available there. Can you let me know if and when this will be available. Thank you.
**Also, this is a fantastic product**

davidsmitheyPLUSJan 9, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Jan 9, 2025

A: Hey thanks for your vote of confidence!

We recently rolled out background customisations for LTD, and teams is next! All I can say is stay tuned.. It isn't something we're marketing on Appsumo in our pricing tiers right now, but in the Q&A we do mention that we are working on it.

Rishi

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Q: Is there a way to upload videos from my mobile to SinoSend's cloud storage

Hi Rishi
1a. Is there a way to upload videos from my mobile to SinoSend's cloud storage & then share them with anyone ? (Basically I record videos on mobile which go upto 10-20GB videos files, which then need to be shared to the video editor)
1b. Do you have a Mobile App for helping with this specific thing ? Or any other way if you could suggest ?

2. Also could you clarify these things:
"Send and receive up to 100 GB -Does it mean we can send & receive files upto 100GB at a time ?
1 TB lifetime storage - Does this mean a Cloud storage of 1TB for life ?
Email transfers up to 100 recipients
Unlimited transfers and requests per month

3. How good are the Servers in India ? I mean, is the upload & download Speed good in India ?

Kapil09PLUSJan 8, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Jan 9, 2025

A: Hi Kapil,

We dont have a dedicate mobile app, and the browser version does not work well on mobile right now-- Also I would not upload such large videos from the a mobile device to any cloud storage -- the connection will often drop - for large files I would much prefer you use a laptop/desktop browser to transfer them for a more stable connection. -- However you may try but i can guarantee...

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Q: Can sinosend share uploaded files?

I would like to know if I send a link to upload files. Then people will upload their files. Can I have a link to that uploaded files to be distributed to one of my colleagues (maybe with password protected to see what people have uploaded)?

Thank you.

lenovomanPLUSJan 8, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Jan 8, 2025

A: Hi,

For your second part of your question -- We're working on password protecting links -- this is a highly requested feature and is coming right after Teams is implemented (soon) . Hence right now, anyone with your unique link can view the files.

I think you are referring to "Requests". Yes -- If you request a file, and your recipients have uploaded to that link, in your dashboard in "My...

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Q: Branding

Hey,
On the pro plan it mentions about turning branding off does this mean we can brand it with our own company branding? Thank you

103183937319876132262Jan 7, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Jan 8, 2025

A: Hi Pro Plan can turn off the already reduced branding on the download portal, which means turning off the "Powered By" text.
Yes you can also upload your own logo which will be seen in the download and request portal.

But we're not Whitelabeling, our domain is still visible.

Was I able to answer your questions?
Rishi

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