is it possible to request files under different domains in 1 account (e.g. Tier 8). So can I link muliple domains to 1 account (e.g. for different projects)?
I really need these two features prioritized. Can you share the ETA for them?
Tagging system – the ability to categorize and group transfers with tags or groups... as you mentioned before: "we are exploring a tagging feature that would let you categorize and group your transfers."
Canadian data regions – a lot of users here are asking if data can be hosted in Canada.
These are important for my workflow, so I’d appreciate a timeline update.
A: For a timeline, I can't promise anything specific right now, as features are prioritized based on a number of factors, including community upvotes on our roadmap. The tagging feature is something we're actively looking into, and your input definitely highlights its importance.
Regarding a Canadian data region, we understand the need to adhere to local regulations. However, at this moment, if...
A: Hearing you loud and clear. It sounds like having a folder structure to organize your files is a top priority for you. I get it—it makes a huge difference in managing client projects and keeping everything tidy.
Unfortunately, you're right, we don't have a traditional folder and subfolder system like the one you described. Our main focus has been on file transfers and requests, and we've put...
It will likely not be within 60 days tbh as we have other higher priority tasks such as - File previews pdf, video, tiff within the dashboard - More customizations for Requests, such as editing , deleting etc. Thereafter we will start tagging, ballpark 4 months out.
Q: On Tier 4 , 1 TB is the current maximum capacity available at any given time?
If I delete files, will that space become available again?
A: The 1 TB on Tier 4 is your lifetime storage capacity, not a temporary limit. Think of it like a hard drive. If you've used up some space and then delete files, that space becomes available again for you to use
Q: Bring it back!!
I missed it!! Please please please bring it back!! 🙏🏻🙏🏻🙏🏻🙏🏻. I need that tier 3
Rishi_Sinosend
Sep 29, 2025A: Hi LL,
Wish we could, its been a wonderful year on AppSumo! Sorry you might have missed it. Onward and Upward!
Share Sinosend
Q: multiple domains
is it possible to request files under different domains in 1 account (e.g. Tier 8). So can I link muliple domains to 1 account (e.g. for different projects)?
Rishi_Sinosend
Sep 25, 2025A: Hi, 1 account is 1 organization. You can use team members to send emails i.e. marketing@... sales@.... But its under one org.
Share Sinosend
Q: REALLY IMPORTANT!
I really need these two features prioritized. Can you share the ETA for them?
Tagging system – the ability to categorize and group transfers with tags or groups... as you mentioned before: "we are exploring a tagging feature that would let you categorize and group your transfers."
Canadian data regions – a lot of users here are asking if data can be hosted in Canada.
These are important for my workflow, so I’d appreciate a timeline update.
Rishi_Sinosend
Sep 25, 2025A: For a timeline, I can't promise anything specific right now, as features are prioritized based on a number of factors, including community upvotes on our roadmap. The tagging feature is something we're actively looking into, and your input definitely highlights its importance.
Regarding a Canadian data region, we understand the need to adhere to local regulations. However, at this moment, if...
Share Sinosend
Q: I bought two Tier 8 accounts.
I bought two Tier 8 accounts.
The main thing I need is a way to organize files using folders and subfolders. Here’s an example of how I want it to work:
- Main folder: New Employee Training Videos
and
- Main folder: ALL CLIENTS
- Subfolder1: Booked Clients
-Subfolder2: David Customer
-Subfolder3: Project #1 (files go here)
-Subfolder3: Project #2 (for future jobs)
-Subfolder3: Customer Complaints
I’d also like to add more folders inside ALL CLIENTS main folder, such as:
Employee Site Visits
Customer Showings
Can you confirm if this type of folder setup is possible or coming soon?
Please be advised, this is very important, without this folder feature, I will likely request a refund.
Also, what new features are you working on now?
Do you have a roadmap link I can check?
Rishi_Sinosend
Sep 25, 2025A: Hearing you loud and clear. It sounds like having a folder structure to organize your files is a top priority for you. I get it—it makes a huge difference in managing client projects and keeping everything tidy.
Unfortunately, you're right, we don't have a traditional folder and subfolder system like the one you described. Our main focus has been on file transfers and requests, and we've put...
Share Sinosend
Verified purchaser
Thank you for prompt response.
ETA on this?
"we are exploring a tagging feature that would let you categorize and group your transfers."
It will likely not be within 60 days tbh as we have other higher priority tasks such as
- File previews pdf, video, tiff within the dashboard
- More customizations for Requests, such as editing , deleting etc.
Thereafter we will start tagging, ballpark 4 months out.
Q: On Tier 4 , 1 TB is the current maximum capacity available at any given time?
If I delete files, will that space become available again?
Rishi_Sinosend
Sep 25, 2025A: The 1 TB on Tier 4 is your lifetime storage capacity, not a temporary limit. Think of it like a hard drive. If you've used up some space and then delete files, that space becomes available again for you to use
Share Sinosend