Sinosend Questions

Showing 1 - 20 of 175 questions

Q: Bring it back!!

I missed it!! Please please please bring it back!! 🙏🏻🙏🏻🙏🏻🙏🏻. I need that tier 3

Lifetime_LowlanderPLUSSep 28, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Sep 29, 2025

A: Hi LL,

Wish we could, its been a wonderful year on AppSumo! Sorry you might have missed it. Onward and Upward!

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Q: multiple domains

is it possible to request files under different domains in 1 account (e.g. Tier 8). So can I link muliple domains to 1 account (e.g. for different projects)?

SvenyPLUSSep 25, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Sep 25, 2025

A: Hi, 1 account is 1 organization. You can use team members to send emails i.e. marketing@... sales@.... But its under one org.

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Q: REALLY IMPORTANT!

I really need these two features prioritized. Can you share the ETA for them?

Tagging system – the ability to categorize and group transfers with tags or groups... as you mentioned before: "we are exploring a tagging feature that would let you categorize and group your transfers."

Canadian data regions – a lot of users here are asking if data can be hosted in Canada.

These are important for my workflow, so I’d appreciate a timeline update.

102125051380196323480PLUSEdited Sep 25, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Sep 25, 2025

A: For a timeline, I can't promise anything specific right now, as features are prioritized based on a number of factors, including community upvotes on our roadmap. The tagging feature is something we're actively looking into, and your input definitely highlights its importance.

Regarding a Canadian data region, we understand the need to adhere to local regulations. However, at this moment, if...

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Q: I bought two Tier 8 accounts.

I bought two Tier 8 accounts.

The main thing I need is a way to organize files using folders and subfolders. Here’s an example of how I want it to work:

- Main folder: New Employee Training Videos

and

- Main folder: ALL CLIENTS

- Subfolder1: Booked Clients

-Subfolder2: David Customer

-Subfolder3: Project #1 (files go here)
-Subfolder3: Project #2 (for future jobs)
-Subfolder3: Customer Complaints

I’d also like to add more folders inside ALL CLIENTS main folder, such as:

Employee Site Visits

Customer Showings

Can you confirm if this type of folder setup is possible or coming soon?

Please be advised, this is very important, without this folder feature, I will likely request a refund.

Also, what new features are you working on now?
Do you have a roadmap link I can check?

102125051380196323480PLUSEdited Sep 25, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Sep 25, 2025

A: Hearing you loud and clear. It sounds like having a folder structure to organize your files is a top priority for you. I get it—it makes a huge difference in managing client projects and keeping everything tidy.

Unfortunately, you're right, we don't have a traditional folder and subfolder system like the one you described. Our main focus has been on file transfers and requests, and we've put...

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Q: On Tier 4 , 1 TB is the current maximum capacity available at any given time?

If I delete files, will that space become available again?

Sumoling123456PLUSSep 25, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Sep 25, 2025

A: The 1 TB on Tier 4 is your lifetime storage capacity, not a temporary limit. Think of it like a hard drive. If you've used up some space and then delete files, that space becomes available again for you to use

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