The Skillplate app's author wrote in one of his mails the following:
"Remember, we will always help you. Just ask. Not just with tech stuff but with your business in general."

I'm sure many others have experienced this too, and I can confirm from personal experience - this is true!
I had one important request for the app, and Dimitar and his team implemented it even though they were on holidays. Truly remarkable and outstanding - I could hardly believe it. Thanks, guys, for your promptness and great app! 👏💪🏻