SmatLeads Questions

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112674783935376152087112674783935376152087
112674783935376152087PLUS
Dec 16, 2025
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Q: Kauf über Lemon Squeezy am 11.12.2025

Hallo,
bisher ist trotz Licence Key kein Zugang möglich! Paßwortrücksetzung funktioniert trotz Code ebenfalls nicht.

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Dec 16, 2025

A: Hello,

Sorry to hear about this. We haven't encountered this issue before.

Please, can you reach out to our support at support@smatleads.com so we can take a closer look at the issue and have it sorted out ASAP?

Thank you!

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108185556192712650196108185556192712650196
108185556192712650196
Dec 10, 2025
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Q: Is the migration complete? Looking to buy, but want to have minimal issues

Hello, I've seen several messages about an upgrade and migration to 2.0 and the challenges that people are having. Have you completed the migration? If not, when will it be complete?

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Dec 11, 2025

A: Hi,

Thank you for your interest in SmatLeads.

Yes, the migration has been completed and you can proceed with your purchase.

Thank you!

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Sami.TMSami.TM
Sami.TM
Dec 7, 2025
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Q: Clarification on Credits vs Leads + v2.0 Migration

I noticed that Plan 1 includes 5,000 credits per month for lead searches (Google, Bing, LinkedIn). However, in another response, you mentioned that 1 lead = 5 credits.

Does that mean Plan 1 effectively provides only 1,000 leads per month? 😮

It’s a bit confusing because when we see “5,000 credits,” we might assume it equals 5,000 leads. Could you please clarify how the credit-to-lead system...

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Dec 8, 2025

A: Hello Sami,

Thank you for your question.

1. We have reiterated severally that an enriched lead is equivalent to 5 credits and you can find that in several thread under the question thread.

2. The migration is 70% completed and we hope it is completed today.

Let me know if you have any other question(s)

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112870283050631361370112870283050631361370
112870283050631361370PLUS
Dec 5, 2025
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Q: Cant register

pls explain and get back to me ASAP thanks

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Dec 5, 2025

A: Hello,

Sorry about this. We are on this and will be fixed ASAP

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Oktay.AOktay.A
Oktay.APLUS
Dec 3, 2025
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Q: Can't Redeem Code / Create account

After filliing in all the required data i get a long error with the following in the first senctence:

Server error during user creation: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'licence_code' cannot be null (

But i do fill in my licence code. Could someone assist with this please ? and have a look at the error?

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Dec 4, 2025

A: Hello Oktay,

Sorry to hear about this.

Please, i just checked and didn't get this error. Please, can you contact me on support@smatleads.com so we can check this further for you.

Sorry for the inconvenience and thank you for your understanding.

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