SmatLeads Reviews

It's been 2 weeks since we purchased SmatLeads, and it hasn't worked since the first day.

Initially purchased 3 codes to stack for the full features, and tested with 1 code just to make sure the data provided met our needs. The Google Business search worked as expected, provided valuable leads in our target market. Filtering in the UI was a bit clunky, but exporting and managing it from there was a piece of cake.

The LinkedIn Database search was initially why we wanted the solution and the search results on day 1 were perfectly targeted, and so we generated a result set of 500 to export. That's where the issues started. The CSV export had the same 50 records duplicated x10, instead of the unique 500 that were reported in the UI. Multiple exports of the same search yielded the same outcome and with no way to save a search we weren't able to work with the data. The UI requires you to manually save each lead for additional management, which with a large dataset would take forever. So we stuck with the 50 unique records we were able to export on the first day.

On day 2, ran the same LinkedIn Database search and received an error that the source JSON files were unavailable. At first I thought maybe we hit our limit on the first day, but we only generated 500 results. So, sent a ticket to get some support. Response was quick (within 24 hours) and it was mentioned that a database upgrade was in process and to remain patient. That was on day 3.

A few days later the LinkedIn Database search issue is still present, so tried to use the Google Business search, which now provides an error "You have reached your daily free search, try again or please go to [external api link] to add a valid google search key".

This leads us to believe that the 3rd party API SmatLeads (apparently a free one) was using for this application is no longer working. This was on day 5. Today, two weeks after our initial purchase, both issues are still present and the tool is basically unusable for what we purchased it for.

Review for SmatLeads ⭐⭐⭐⭐⭐

I can’t recommend SmatLeads enough! When I lost admin access to my account, they were incredibly quick to help. They provided me with new codes and resolved all the issues I was facing without any hassle. Their support team is always available and ready to go the extra mile to assist.

Every interaction with them has been seamless, professional, and super friendly. It's clear that they genuinely care about their customers and their success. If you're looking for reliable and supportive service, SmatLeads is the way to go! 🙌

After reading the response to my review I adjusted it from 3 to 1 taco.
I tried to keep a positive angle on the situation and leave room for a different point of view, but the response strengthened my feeling that the ratings on this deal are too good to be true.
The response states things that, in my reality, simply are not true.

Especially after I went out of my way and had a video call session with whom I guess to be the founder, whom I even offered to help understand my questions more and learn about my use cases, but who seemingly did not care.

I still think there might be some value for some use cases and buyers, but I am giving this 1 taco so it hopefully will get noticed and helps inform buyers to really check the offer and be a bit sceptical about what is offered.

Building software is not easy, but I see too many sign of dishonesty here, that I highly recommend to stay alert at least, but stay away from this offer at best.

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My use case was to identify leads and get a good opener to start a conversation with prospects; e.g. your SEO is bad, your accessibility is lacking, etc.
I did not check the CRM or email outreach functionality.

My impression is that the tool is very clunky to use and hard to understand.
While it has an okay UI, it is not clear what even the few elements do exactly and how they impact the search results. I was left wondering whether I am looking at live data, pre-scraped data, purchased contact list, ....
The app intends to provide some scoring of leads, but it is unclear how the scores are formed. If I understood the founder correctly the score is baaed on the completeness of google business listing data. But then he also mentioned it includes a SEO score.
I don't know... The conversation and explanation did not feel very convincing to me and I find the claims a bit too fantastic, but maybe they are true.
For me "maybe" is not good enough to rely on when it comes to my lead pipeline.

I think even if the results are good, then the app UX has ways to go.
I suggest you run some manual tests to assess the quality of the results yourself. Maybe this deal is a steal for you. Especially if you consider all the other features that are included in this product.

Anyway. For me it is not at this point.

I recently had the pleasure of working with Stanley from Smatleads, and I couldn't be more grateful for his assistance during the setup process. From the very beginning, Stanley's patience and friendly demeanor made it incredibly easy for me to get started with the software. His clear explanations and willingness to help ensured that I felt confident navigating the platform right away.
The features offered by Smatleads are impressive, and I am genuinely excited about utilizing this software for my business. It promises to streamline my lead generation efforts significantly, allowing me to focus on what truly matters—closing deals and growing my client base. I look forward to exploring all that Smatleads has to offer and am optimistic about the positive impact it will have on my workflow.
Overall, I highly recommend Smatleads to anyone looking for a reliable lead generation tool, and I want to extend a heartfelt thank you to Stanley for making this experience so seamless. 5 out of 5 stars!

Really good and easy to use, and the support replies really fast. It's been a while since I am using it and I can say for use it's really a useful tool!